Atera vs InvGate Service Desk

Atera

6.6 #13 in IT Help Desk Software

About Atera

InvGate Service Desk

6.2 #38 in IT Knowledge Base Software

About InvGate Service Desk
AteraInvGate Service Desk
Free planNo
Free trialYesYes
Paid from$41.67/mo
PlatformsAndroid, api, iOS, Linux, macOS, Web, Windowsapi, Linux, self-hosted, Web, Windows
Free planNoNo
Multi-tenant managementYes
Patch managementYes
Unattended remote accessYes
Script automationYes
Deployment modelcloud
Supported operating systemsWindows, macOS, Linux
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Approval workflowsYes
Mobile appsYes
IT asset managementYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes

Listed together in Best IT Help Desk Software