Appcues
6.6#5 in release notes management softwareAndroidiOSWebAPI
VisitAppcues vs Userpilot
What both publish
| Fact | Appcues | Userpilot |
|---|---|---|
| AI | Appcues AI is included on every plan and can plan, troubleshoot, build, segment, and analyze experiences using Appcues data. | AI Agent Lia can answer questions about product data, analyze feedback, and build guides from a prompt. |
| Analytics | Appcues Analytics provides trends, funnels, paths, retention curves, contextualized events, segments, dashboards, reports, and AI analysis. | Userpilot provides funnel analysis, feature adoption tracking, and cohort comparisons without SQL. |
| Integrations | Appcues offers native integrations including Salesforce, HubSpot, Intercom, Slack, Mixpanel, and Heap, plus MCP, webhooks, API, and Zapier connections. | Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations. |
| Security | Appcues states that customer data is encrypted in transit and at rest, with annual SOC 2 audits and annual third-party penetration tests. | Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance. |
| Support | Every customer receives implementation services, onboarding support, a dedicated experience manager, and ongoing access to the support team. | The pricing comparison lists email support and live chat, with phone support shown as an enterprise service. |
Appcues plans
- EnterprisePriced on request
- GrowPriced on request
- StartPriced on request
Userpilot plans
- Starter$299 a month
- Growth$849 a month
- EnterprisePriced on request
Pick Appcues if…
Appcues may suit product teams creating onboarding, adoption, or feedback experiences across web and mobile apps. It is particularly relevant for teams that want to make experience changes without engineering help for each change.
Pick Userpilot if…
Userpilot suits product, UX, and customer success teams that want to build in-app guidance and examine product usage. Its listed web and mobile options support teams working across those platforms.