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Alloy Navigator vs ZentraITSM

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ZentraITSM

6.4#21 in it change management softwareFrom $19 a month
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What both publish

FactAlloy NavigatorZentraITSM
DeploymentAlloy offers SaaS, on-premises deployment, or installation in a customer Azure or AWS cloud.Zentra says it is available as managed cloud or self-hosted in a customer VPC, including air-gapped environments, with configurable tenant data residency.
IntegrationsThe integrations catalog includes native and REST-API connections such as AWS, Azure, AnyDesk, Apple Calendar, Asana, BambooHR, Confluence, Dell and Dropbox.The site lists native integrations with Okta, Entra ID, Slack, Teams, PagerDuty, Datadog, and GitHub, plus REST API, webhooks, and an event stream.
Intended usersThe Explorer plan is for up to 3 technicians; Express and Enterprise are listed for teams with 4 or more technicians, with unlimited requesters on each plan.The site describes use for internal IT and service desk teams, IT operations and SRE, enterprise process owners, asset and procurement teams, MSPs, and other enterprise service departments.
SecurityThe pricing page says its data center uses measures including camera monitoring, SSL encryption, and electronic intrusion detection, and offers on-premises hosting for security concerns.Listed security controls include encryption in transit and at rest with key rotation, granular field- and record-scoped access, immutable audit-log export, and ISO 27001 and SOC 2 aligned controls.

Alloy Navigator plans

  • Alloy Navigator Explorer$19 a month
  • Alloy Navigator Express$49 a month
  • Alloy Navigator Enterprise$89 a month

ZentraITSM plans

  • Zentra Cloud$19 a month
  • Basic$79 a month
  • Standard$249 a month
  • Advanced$799 a month

Pick Alloy Navigator if…

You want what its maker publishes above — check its page for the details.

Pick ZentraITSM if…

The platform is intended for internal IT and service desk teams, IT operations and SRE, enterprise process owners, asset and procurement teams, MSPs, and other enterprise service departments. It also lists support for non-IT departments.

Charts they share