Alemba Service Manager vs HESK
| Alemba Service Manager | HESK | |
|---|---|---|
| Free plan | Yes | |
| Platforms | Android, api, iOS, self-hosted, Web, Windows | self-hosted, Web |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| Free plan | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Customer portal | Yes | |
| Included agent seats | 10 |
Listed together in Best IT Knowledge Base SoftwareBest IT Help Desk Software