Acquire
7.3#41 in live chat softwareAndroidiOSWebAPI
VisitAcquire vs JivoChat
What both publish
| Fact | Acquire | JivoChat |
|---|---|---|
| Chatbots | Acquire says teams can build sequence and conversational chatbots to automate support and collect customer information. | JivoChat supports chatbot integrations, and its help material describes configuring which channels an integrated bot can serve. |
| Chat channels | omnichannel | omnichannel |
| Free plan | No | Yes |
| Integrations | Acquire's help center describes integrations across CRM, social, chatbot, ecommerce, support, and automation categories. | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. |
| Live agent chat | Yes | Yes |
| Security | Acquire's security page says it follows SOC 2 Trust Service Principles and references HIPAA, GDPR, and PCI-DSS requirements. | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. |
Acquire plans
- Coming soon—
- Integrated solutionPriced on request
- Self servicePriced on request
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
Pick Acquire if…
Acquire suits support teams handling customer conversations across chat, SMS, email, voice, and video. It is also relevant to teams needing chatbots, routing rules, cobrowsing, or listed integrations.
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.