Zego Resident Experience Management

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Score6.5

Rank#5 of 23

Free planNo

Runs onAndroid, iOS, Web

Summary

Zego Resident Experience Management, through its Mobile Doorman platform, gives multifamily communities a resident app and property staff tools. Residents can submit maintenance requests, receive package notifications, pay rent, message onsite staff, reserve amenities, browse Marketplace offers, and view or RSVP to community events. Incoming residents can access selected features before move-in, including chat, amenities, and move-in checklists. Lease renewal offers, contracts, and e-signatures are supported through a Blue Moon integration. Staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows. Zego lists integrations with property management systems including AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi, plus package locker partners Luxer One, Package Concierge, and Parcel Pending. Zego says it commissions annual SSAE18 reviews, maintains PCI Level 1 compliance, and encrypts sensitive data with 256-bit encryption. It states that resident support is available 24x7x365. The service runs on Android, iOS, and web, and pricing is on request.

Who it is for

The platform is aimed at multifamily property operators and their residents, including traditional multifamily, student housing, corporate housing, single-family, and HOA portfolios. It may suit teams seeking resident-facing tasks and property workflows in one service.

What is good

Residents can pay rent and submit maintenance requests.
Supports amenity reservations and community event RSVPs.
Pre-move-in access includes checklists and amenity features.
Integrates with named property management systems.
Zego states resident support runs 24x7x365.

What to know first

Pricing is available only on request.
No price amount is listed.

Verdict

Zego brings resident app functions and property staff workflows together, including payments, maintenance, packages, and renewals. Buyers should request pricing and check the listed integrations against their property systems.

Zego Resident Experience Management plans and pricing

All plans

Zego Mobile Doorman Not published Custom pricing; request pricing for standard packages or additional features gozego.com · 3 Oct 2026

Compared on property management resident experience software

Resident mobile app: Yesgozego.com
Two-way messaging: Yesgozego.com
Online rent payments: Yesgozego.com
Amenity booking: Yesgozego.com
Package tracking: Yesgozego.com
Resident service requests: Yesgozego.com

Facts

Purpose: Zego Mobile Doorman is a customizable resident experience platform designed for multifamily communities.gozego.com · 3 Oct 2026
Resident app: Residents can use the app to submit maintenance requests, receive package notifications, pay rent, message onsite staff, and manage other daily tasks.gozego.com · 3 Oct 2026
Move-in: Incoming residents can access selected app features before move-in, including chat, amenities, and customizable move-in checklists.gozego.com · 3 Oct 2026
Renewals: The app supports lease renewal offers, contracts, and e-signatures through its Blue Moon integration.gozego.com · 3 Oct 2026
Engagement: Residents can reserve amenities, find Marketplace offers, and view or RSVP to community events through the app.gozego.com · 3 Oct 2026
Property operations: Staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows.gozego.com · 3 Oct 2026
Integrations: Zego lists property management integrations including AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi.gozego.com · 3 Oct 2026
Package partners: The resident engagement page names Luxer One, Package Concierge, and Parcel Pending as package locker partners.gozego.com · 3 Oct 2026
Security: Zego says it commissions an annual SSAE18 review, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data.gozego.com · 3 Oct 2026
Support: Zego states it offers 24x7x365 resident support and proactive Client Success Managers.gozego.com · 3 Oct 2026
Pricing: Zego directs customers to request pricing for standard product packages or additional growth features; the page gives no amount.gozego.com · 3 Oct 2026
Intended customers: Zego says it serves traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios, as well as property developers.gozego.com · 3 Oct 2026
Mobile availability: Zego’s terms describe its apps as available through mobile app stores, including Apple and Google stores, for compatible devices.gozego.com · 3 Oct 2026