Bilt Hospitality for Housing

C tier on Property Management Resident Experience SoftwareScore 6.7 · #3 of 23

Android app: Yes
Free plan: No
Runs on: Android, iOS, Web

alliance.biltrewards.com

Summary

Bilt Hospitality for Housing is a platform for residential property owners and operators that connects property operations, residents, and neighborhood services. Its prospect tools include CRM and audiences, tour scheduling, digital lease signing, and an incentive engine. Resident features include rent payments with rewards, free rent reporting, move-in and move-out checklists, access and packages, and renewal tools. The platform also links residents with dining, fitness, grocery, pharmacy, and rideshare services, alongside benefits, incentives, and revenue participation. Its built-in Concierge supports payments and rewards, resident requests, neighborhood engagement, renewal incentives, and amenity bookings. Property managers can create resident-specific move-in checklists and track completion, while property teams can configure amenities for residents to discover, reserve, and pay for in the Bilt app. Properties can apply their logo and brand identity across resident touchpoints. Pricing is available on request. Bilt lists Android, iOS, and web platforms, and describes its offering as a way to unify resident experiences and improve property performance.

Who it is for

The platform is presented for owners and operators of residential properties seeking tools for prospecting, leasing, resident services, and neighborhood connections. It may also suit properties that want branded resident touchpoints and amenity booking.

What is good

Supports rent payments with rewards and free rent reporting.
Includes checklists for move-in and move-out.
Residents can reserve and pay for amenities in the app.
Properties can brand resident touchpoints.

What to know first

Pricing is available on request.
Platform is presented for residential property owners and operators.

Verdict

Bilt Hospitality for Housing brings prospect, resident, and neighborhood services together, with tools for rent payments, leasing, checklists, and amenities. Owners and operators will need to request pricing to assess the offering.

Bilt Hospitality for Housing plans and pricing

All plans

Bilt Hospitality for Housing Not published For owners and operators · Book a demo alliance.biltrewards.com · 30 Sept 2026

Compared on property management resident experience software

Resident mobile app: Yesalliance.biltrewards.com
Two-way messaging: Yesalliance.biltrewards.com
Online rent payments: Yesalliance.biltrewards.com
Amenity booking: Yesalliance.biltrewards.com
Package tracking: Yesalliance.biltrewards.com
Resident service requests: Yesalliance.biltrewards.com

Facts

Product: Bilt describes its offering as a hospitality platform for housing that connects property operations, residents, and neighborhood services.alliance.biltrewards.com · 30 Sept 2026
Audience: The platform is presented for residential property owners and operators.alliance.biltrewards.com · 30 Sept 2026
Prospect tools: The prospect stack includes CRM and audiences, tour scheduling, digital lease signing, and an incentive engine.alliance.biltrewards.com · 30 Sept 2026
Resident tools: The resident stack includes rent payments with rewards, free rent reporting, move-in and move-out checklists, access and packages, and renewal tools.alliance.biltrewards.com · 30 Sept 2026
Neighborhood services: Bilt lists connections to dining, fitness, grocery, pharmacy, and rideshare services, plus benefits, incentives, and revenue participation.alliance.biltrewards.com · 30 Sept 2026
Concierge: Bilt says its built-in Concierge supports payments and rewards, resident requests, neighborhood engagement, renewal incentives, and amenity bookings.alliance.biltrewards.com · 30 Sept 2026
Branding: Properties can create a branded membership with their logo and brand identity across resident touchpoints.alliance.biltrewards.com · 30 Sept 2026
Rent collection: The Concierge can track resident payment status, show trends and delinquency on a property manager dashboard, and send overdue rent reminders that residents can confirm for payment processing.newsroom.biltrewards.com · 30 Sept 2026
Move-in checklists: Property managers can create resident-specific move-in checklists with tasks, deadlines, audience selection, and optional rewards; the Concierge follows up automatically and tracks completion progress.newsroom.biltrewards.com · 30 Sept 2026
Integrations: The Alliance page lists 50,000+ merchant integrations; Bilt describes merchant categories including dining, fitness, grocery, pharmacy, and rideshare.alliance.biltrewards.com · 30 Sept 2026
Cost claim: Bilt says it delivers more than $600 million in resident value at no cost to owners or operators.alliance.biltrewards.com · 30 Sept 2026
Support: The Alliance site directs existing partners to [email protected].dining.bilt.com · 30 Sept 2026
Security and compliance: The opened Alliance product and resource pages did not state specific security certifications or compliance standards.alliance.biltrewards.com · 30 Sept 2026
What it does: Bilt describes the product as a hospitality platform for housing delivering a unified resident experience and bottom-line improvement.alliance.biltrewards.com · 30 Sept 2026
Target users: The platform is presented for owners and operators of residential properties.alliance.biltrewards.com · 30 Sept 2026
Prospect features: The Prospect Stack includes access to 7M+ Bilt Members, CRM and audiences, tour scheduling, digital lease signing, and an incentive engine.alliance.biltrewards.com · 30 Sept 2026
Resident features: The Resident Stack includes payments with rewards, free rent reporting, move-in and move-out checklists, access and packages, and renewal signing.alliance.biltrewards.com · 30 Sept 2026
Neighborhood features: The Neighborhood Stack integrates with 50,000+ merchants and offers dining, fitness, grocery, pharmacy, rideshare, benefits, incentives, and revenue participation.alliance.biltrewards.com · 30 Sept 2026
Leasing services: The platform guides prospects through applications, tour scheduling, and lease signing, including a Home Away from Home hotel credit offer.alliance.biltrewards.com · 30 Sept 2026
Move-in services: Move-in services include customizable checklists, welcome-home gifts, and other curated hospitality experiences.alliance.biltrewards.com · 30 Sept 2026
Cost savings: Bilt says its platform can lower customer-acquisition cost, save up to 20% in concession costs, and reduce prospecting spend.alliance.biltrewards.com · 30 Sept 2026
Network scale: Bilt reports 7M+ members, 50,000+ merchant partners, and $600M+ in resident value delivered at no cost to owners or operators.alliance.biltrewards.com · 30 Sept 2026
Payment impact: Bilt reports up to 3x more on-time payments, up to 32% higher digital payments, and up to 12% lower delinquency as reported or confirmed by Alliance partners.alliance.biltrewards.com · 30 Sept 2026
System integrations: Bilt says its platform integrates with systems for maintenance, amenities, payments, leasing, move-in logistics, and building tools.newsroom.biltrewards.com · 30 Sept 2026
Security: Bilt says its BillPay connection uses industry-standard encryption to protect personal information during portal connections.newsroom.biltrewards.com · 30 Sept 2026
Mobile availability: The Bilt Rewards app is available through the Apple App Store and Google Play.support.biltrewards.com · 30 Sept 2026