ZChat
The facts below are what the maker publishes about ZChat, checked and dated. Our editors have not written about it yet.
Plans and prices
From ZChat's own pricing page, checked 24 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Domain | — | 1 production domain |
| Small Business | — | Up to 10 production domains |
| Enterprise | — | Unlimited production domains · Unlimited concurrent agents |
| Source Code | — | Complete source code access · Modify and extend components |
| Free | Free | one site · one seat · 500 AI messages / month · same-thread human handoff · knowledge base + site crawl · “Powered by ZChat” badge · forever |
| Human agent seat | $15 a month | live inbox seat · canned responses and macros · SLA views and saved filters · human inbox access only · per agent seat / month |
| Bring your own key | $15 a month | AI provider usage billed directly by provider · own provider key · model and prompt control · per agent seat / month |
| Managed AI | $29 a month | 5,000 AI messages / month · AI costs included · up to 10 sites · email and SMS campaigns · white-label widget · per agent seat / month |
The facts
Each one read from ZChat's own pages, with the date it was checked.
What it does
- AI actions
- Built-in actions can book meetings, capture leads, check order status, create Zendesk or Freshdesk tickets, alert Slack, or call a customer API.checked 11 Oct 2026
- Answers
- The product says it declines to answer when its content relevance is below a minimum threshold.checked 11 Oct 2026
- API
- A public REST API is available on every plan with scoped workspace API keys, conversation and contact operations, knowledge article updates, and webhooks.checked 11 Oct 2026
- Channels
- The shared inbox supports website chat, WhatsApp, Instagram, Facebook Messenger, Telegram, Discord, LINE, Slack, Microsoft Teams, email, SMS, and voice.checked 11 Oct 2026
- Chat channels
- websitechecked 24 Sep 2026
- Helpdesk and scheduling
- It can escalate to Zendesk or Freshdesk, alert Slack, share Calendly or Cal.com booking links, and send events to webhooks.checked 11 Oct 2026
- Human handoff
- Visitors can request a person and the agent receives the same conversation thread with its transcript.checked 11 Oct 2026
- Intended users
- The site describes templates suited to finance, legal, B2B, retail, hospitality, and help-centre sites.checked 11 Oct 2026
- Knowledge integrations
- ZChat syncs Notion pages and imports Google Docs, Sheets, Slides, and YouTube captions.checked 11 Oct 2026
- Knowledge sources
- It can crawl websites, use uploaded documents, connect Notion or Google Docs, import YouTube captions, and use written Q&A pairs.checked 11 Oct 2026
- Live agent chat
- Yeschecked 24 Sep 2026
- Product
- ZChat learns from a business website and files, answers visitor questions, and hands conversations to a human when needed.checked 11 Oct 2026
- Security controls
- The product says users can restrict widget embedding by domain, control team permissions, rate-limit requests, block visitors, and store API secrets encrypted.checked 11 Oct 2026
- SSO
- Single sign-on with OpenID Connect providers, including Okta, Entra ID, and Google Workspace, is listed on the integrations page.checked 11 Oct 2026
- Visitor tracking
- Yeschecked 24 Sep 2026
- Website chatbot
- Yeschecked 24 Sep 2026
- Website integrations
- The one-line loader script works with Shopify, WooCommerce, WordPress, Webflow, Squarespace, Wix, React, and plain HTML.checked 11 Oct 2026
Money
- Free plan
- Yeschecked 24 Sep 2026
- Free-plan limit
- After 500 free AI messages in a month, AI pauses until the month resets or the workspace upgrades, while human chat continues.checked 11 Oct 2026
The company
- Headquarters
- Ontario, Canadachecked 28 Sep 2026
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