Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs ZChat
What both publish
| Fact | Freshchat | ZChat |
|---|---|---|
| Channels | Freshchat supports website and mobile-app chat, email, Facebook and Instagram messaging, SMS, WhatsApp, LINE, and Google Business Messages. | The shared inbox supports website chat, WhatsApp, Instagram, Facebook Messenger, Telegram, Discord, LINE, Slack, Microsoft Teams, email, SMS, and voice. |
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Headquarters | San Mateo, California, United States | Ontario, Canada |
| Live agent chat | Yes | Yes |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
ZChat plans
- Domain—
- Small Business—
- Enterprise—
- Source Code—
- FreeFree
- Human agent seat$15 a month
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick ZChat if…
You want what its maker publishes above — check its page for the details.