Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs ZChat
What both publish
| Fact | Chatwoot | ZChat |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Live agent chat | Yes | Yes |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | ZChat learns from a business website and files, answers visitor questions, and hands conversations to a human when needed. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
ZChat plans
- Domain—
- Small Business—
- Enterprise—
- Source Code—
- FreeFree
- Human agent seat$15 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick ZChat if…
You want what its maker publishes above — check its page for the details.