Workelevate
Workelevate combines employee support with IT and HR support in a digital workplace platform.
What Workelevate is
Workelevate combines employee support with IT and HR support in a digital workplace platform. Its conversational AI chatbot and self-service tools help employees handle common requests, while a self-healing agent automates fixes. Digital employee experience features include experience management, root cause analysis, employee engagement, and ticket deflection.
IT teams can use endpoint tools for patch and asset management, troubleshooting, software deployment, remote access, and application control. Listed monitoring covers endpoints, applications, and networks, alongside automated remediation. Workelevate is offered as SaaS or on premises; its desktop agent is optimized for Windows and macOS. Integrations named by the maker include Slack, Microsoft Teams, WhatsApp, Salesforce, SAP, Microsoft 365, Google Workspace, ITSM and HRMS tools, and custom applications through APIs. It also describes REST APIs, webhook subscriptions, and a no-code/low-code orchestrator for custom integrations. Pricing is custom and based on company size, processes, and selected requirements; organizations are directed to book a call.
Good
- Automates fixes through a self-healing agent
- Includes endpoint, application, and network monitoring
- Available as SaaS or on premises
- Desktop agent supports Windows and macOS optimization
- Offers integrations and API customization options
Watch out
- Pricing requires a quote
- SOC 2 is still in progress
- Packages depend on company size and processes
Who it suits
Workelevate is aimed at employees, IT teams, and business leaders, including hybrid-working end users. It may suit organizations seeking employee self-service alongside endpoint management and digital employee experience features.
Verdict
Workelevate combines employee request support with IT endpoint tools and experience management. Organizations must discuss their requirements with the company to determine a suitable package and price.
Plans and prices
From Workelevate's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Workelevate Platform | Priced on request | Custom pricing based on company size, processes, and requirements |
The facts
Each one read from Workelevate's own pages, with the date it was checked.
Where it runs
- Agent platforms
- A July 2025 release note says the redesigned client agent is optimized for Windows and macOS.checked 5 Oct 2026
What it does
- API and webhooks
- A release note describes REST APIs, webhook subscriptions, and a no-code/low-code orchestrator for custom integrations.checked 5 Oct 2026
- Deployment
- Workelevate is available as both a SaaS-based and an on-premises solution.checked 5 Oct 2026
- Desktop agent
- The maker describes its desktop agent as optimized for Windows and macOS.checked 5 Oct 2026
- DEX
- Its Digital Employee Experience features include experience management, root cause analysis, self-healing, employee engagement, and ticket deflection.checked 5 Oct 2026
- DEX features
- The platform offers experience management, root cause analysis, self-healing, employee engagement, and ticket deflection.checked 5 Oct 2026
- Endpoint management
- Endpoint features include patch management, IT asset management, troubleshooting, software deployment, remote access, and application control.checked 5 Oct 2026
- Head office
- Workelevate lists its head office in Noida, Uttar Pradesh, India.checked 5 Oct 2026
- Integrations
- The maker lists Slack, Microsoft Teams, WhatsApp, Salesforce, SAP, Microsoft 365, Google Workspace, ITSM and HRMS tools, plus custom applications through API integration.checked 5 Oct 2026
- Intended users
- The maker describes the platform as supporting employees, IT teams, and business leaders, including hybrid-working end users.checked 5 Oct 2026
- IT copilot
- Its conversational AI chatbot and self-service tools help employees resolve common requests, while a self-healing agent automates fixes.checked 5 Oct 2026
- IT Copilot
- Its IT Copilot offers service workflow automation, software installation, one-click troubleshooters, knowledge search, ticket management, and password reset and account unlock features.checked 5 Oct 2026
- Pricing
- Organizations are directed to book a call so Workelevate can recommend a package based on company size and processes.checked 5 Oct 2026
- Product
- Workelevate is a digital workplace platform combining employee support services with IT and HR support.checked 5 Oct 2026
- Published pricing
- The maker directs prospective customers to request a quote based on company size, processes, and selected modules.checked 5 Oct 2026
- Security
- The FAQ states that Workelevate is ISO/IEC 27001:2013 and GDPR compliant, and that SOC 2 is in progress.checked 5 Oct 2026
- Support
- The FAQ describes live agent support for queries not resolved through automation and directs organizations to book a call to discuss a suitable package.checked 5 Oct 2026
The company
- Company
- The FAQ identifies Progressive Infotech as the company behind Workelevate.checked 5 Oct 2026
- Founded
- 2018checked 28 Sep 2026
- Headquarters
- New Delhi and Noida, Indiachecked 28 Sep 2026
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