Wispro
Wispro is a cloud platform for Latin American internet service providers, combining customer management, network operations, billing and support.
What Wispro is
Wispro is a cloud platform for Latin American internet service providers, combining customer management, network operations, billing and support. Its tools cover ISP sales, scheduling, provisioning, customer retention and billing. Through a MikroTik connection or its BMU edge server, Wispro can apply configured plans, speed controls and service suspensions. OLT and ONU equipment can be centrally authorised, provisioned, monitored and managed. Electronic invoicing is available in Argentina, Colombia, Ecuador, Mexico and Peru. Listed integrations include ¡Hola! Suite for customer messaging, IXC ACS through TR-069 for remote customer equipment management, and Contífico for accounting. The free Alerta Internet app lets customers view and pay invoices, make payment promises, report connection problems, receive notifications and change Wi-Fi passwords. Wispro App gives technicians installation-order access on Android and iOS. Pricing is on request, with monthly or annual subscriptions based on managed contracts and products, and a 30-day trial.
Good
- Connects through MikroTik or BMU edge server
- Manages OLT and ONU equipment centrally
- Electronic invoicing in five listed countries
- Free customer app supports payments and reports
- Technician app included on Android and iOS
Watch out
- Pricing requires a commercial quote
- No free plan
- Subscription requires credit-card payment
- Designed for Latin American ISPs
Who it suits
Wispro is intended for Latin American internet service providers managing customers, network equipment, billing and field operations. It also suits ISPs wanting customer and technician mobile apps.
Verdict
Wispro combines ISP administration with network controls, invoicing and support workflows. Its customer and technician apps extend those functions beyond the main cloud platform.
Plans and prices
From Wispro's own pricing page, checked 11 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Wispro | Priced on request | Price quoted by commercial advisor · Subscription based on managed customer contracts · Monthly or annual subscription; amount depends on the number of ISP customer contracts and contracted products. |
The facts
Each one read from Wispro's own pages, with the date it was checked.
Where it runs
- Customer app
- The free Alerta Internet customer app supports invoice viewing and payments, payment promises, connection problem reports, notifications, and Wi-Fi password changes.checked 11 Oct 2001
- Technician app
- Wispro App lets ISP technicians and installers view installation orders and is available for Android and iOS at no additional plan cost.checked 11 Oct 2001
What it does
- Electronic invoicing
- Wispro supports electronic invoicing in Argentina, Colombia, Ecuador, Mexico, and Peru.checked 11 Oct 2001
- Integrations
- Wispro describes integrations with ¡Hola! Suite for customer messaging, IXC ACS using TR-069 for remote customer equipment management, and Contífico for accounting.checked 11 Oct 2001
- Network management
- Wispro connects to a network through a MikroTik or its BMU edge server to apply configured plans, speed controls, and service suspensions.checked 11 Oct 2001
- OLT and ONU
- The platform can centrally authorize, provision, monitor, and manage OLT and ONU equipment.checked 11 Oct 2001
- Payment method
- Wispro subscriptions are paid by credit card, and the documentation says Stripe processes the card charges and Wispro does not store or know card details.checked 11 Oct 2001
- Purpose
- Wispro is a cloud platform for Latin American internet service providers that manages customers, networks, billing, and support.checked 11 Oct 2001
- Sales and operations
- The product supports ISP sales, scheduling, provisioning, customer retention, and billing.checked 11 Oct 2001
- Security
- Wispro recommends API-SSL to encrypt communications between the platform and a linked MikroTik.checked 11 Oct 2001
- Support
- The subscription includes support assistance, remote configuration training, migration guidance, and advice on optimizing use of Wispro; the support chat is listed as available 09:00–19:00 GMT-3.checked 11 Oct 2001
The company
- Headquarters
- Newark, Delaware, United Stateschecked 28 Sep 2001
Money
- Trial limits
- During the 30-day demo, users can create the contracts needed to implement their network; the initially enabled contract count can be changed.checked 11 Oct 2001
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