WhatsHelp
WhatsHelp is a system for businesses that manage customer communication and sales through WhatsApp.
What WhatsHelp is
WhatsHelp is a system for businesses that manage customer communication and sales through WhatsApp. Its administrative panel lets multiple attendants handle contacts through WhatsApp numbers, with manual transfers between operators and departments. A chatbot can send scheduled messages in a sequence configured by the customer, while service reports and dashboards provide a view of support activity. An integration API can connect customer systems and automate processes, and attendants can use iOS and Android apps to support customers in real time. WhatsHelp supports both official and unofficial WhatsApp API connection methods. Its terms warn that use of the unofficial method may result in a number being blocked, and service can be interrupted by WhatsApp Web updates or a lost internet connection. A seven-day trial is available, and plans have no commitment and require no credit card. Listed monthly plans include one WhatsApp number and chatbot support, with seats varying by plan; the 1-user plan is billed R$219,80 /mês. Technical support is available through WhatsApp or website chat on weekdays from 8:00 to 18:00.
Good
- Multiple attendants can share WhatsApp numbers.
- Chats can transfer between operators and departments.
- Chatbot supports scheduled message sequences.
- API connects customer systems and automates processes.
- Plans have no commitment or credit card requirement.
Watch out
- Unofficial API use may lead to number blocking.
- WhatsApp Web updates can interrupt service.
- Service depends on the user's internet connection.
- Technical support is limited to weekdays, 8:00–18:00.
Who it suits
WhatsHelp suits businesses that need several attendants to handle WhatsApp conversations, route chats, and automate scheduled messages. Its mobile apps also suit attendants who need to support customers in real time.
Verdict
WhatsHelp brings shared WhatsApp handling, routing, scheduled chatbot messages, and reporting into a business support system. Consider its connection-method and service-interruption caveats when choosing how to deploy it.
Plans and prices
From WhatsHelp's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Plano 01 usuário | R$219.80 a month | 1 número de WhatsApp · 1 usuário/atendente · módulo ChatBot · suporte técnico · R$219,80 /mês |
| Plano 03 usuários | R$319.60 a month | 1 número de WhatsApp · 3 usuários/atendentes · módulo ChatBot · suporte técnico · R$319,60 /mês |
| Plano 05 usuários | R$419.40 a month | 1 número de WhatsApp · 5 usuários/atendentes · módulo ChatBot · suporte técnico · R$419,40 /mês |
| Plano 08 usuários | R$569.10 a month | 1 número de WhatsApp · 8 usuários/atendentes · módulo ChatBot · suporte técnico · R$569,10 /mês |
| Plano 10 usuários | R$668.90 a month | 1 número de WhatsApp · 10 usuários/atendentes · módulo ChatBot · suporte técnico · R$668,90 /mês |
| Plano Personalizado | Priced on request | Acima de 10 usuários · proposta personalizada · Planos personalizados sob-consulta |
The facts
Each one read from WhatsHelp's own pages, with the date it was checked.
What it does
- Chatbot
- Its chatbot can send scheduled messages using a sequence configured by the customer.checked 7 Oct 2026
- Connection options
- WhatsHelp supports both official and unofficial WhatsApp API connection methods.checked 7 Oct 2026
- History
- The site says the conversation history includes messages that were deleted.checked 7 Oct 2026
- Integration
- WhatsHelp advertises an integration API for connecting customer systems and automating processes.checked 7 Oct 2026
- Pricing terms
- The maker states plans have no commitment and do not require a credit card.checked 7 Oct 2026
- Purpose
- WhatsHelp provides a system for businesses to handle customer communication and sales through WhatsApp.checked 7 Oct 2026
- Refund
- The terms describe a seven-day refund window after the first online purchase, with exclusions for add-ons and the setup fee.checked 7 Oct 2026
- Reporting
- The product offers service reports and dashboards.checked 7 Oct 2026
- Routing
- The site lists chat transfers between operators and departments as a feature.checked 7 Oct 2026
- Service dependency
- The terms say service can be interrupted by WhatsApp Web updates or by the user's internet connection going offline.checked 7 Oct 2026
- Shared inbox
- Multiple users can communicate with contacts through one or more WhatsApp numbers in the administrative panel.checked 7 Oct 2026
- Support
- Technical support is offered through WhatsApp or website chat on weekdays from 8:00 to 18:00.checked 7 Oct 2026
- Unofficial API risk
- The terms say WhatsHelp does not accept responsibility if a number is blocked when using the unofficial API.checked 7 Oct 2026
The company
- Headquarters
- Três Barras, Santa Catarina, Brazilchecked 28 Sep 2026
Where it runs
- Mobile apps
- The maker says attendants can use its iOS and Android apps to support customers in real time.checked 7 Oct 2026
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