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Chatwoot vs WhatsHelp

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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WhatsHelp

6.9#17 in whatsapp customer service softwareFrom R$219.80 a month
AndroidiOSWebAPI
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What both publish

FactChatwootWhatsHelp
SupportCommunity Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours.Technical support is offered through WhatsApp or website chat on weekdays from 8:00 to 18:00.

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

WhatsHelp plans

  • Plano 01 usuárioR$219.80 a month
  • Plano 03 usuáriosR$319.60 a month
  • Plano 05 usuáriosR$419.40 a month
  • Plano 08 usuáriosR$569.10 a month
  • Plano 10 usuáriosR$668.90 a month
  • Plano PersonalizadoPriced on request

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Pick WhatsHelp if…

WhatsHelp suits businesses that need several attendants to handle WhatsApp conversations, route chats, and automate scheduled messages. Its mobile apps also suit attendants who need to support customers in real time.

Charts they share