WerkOrder

What WerkOrder is

WerkOrder is a web-based property maintenance system that uses AI to convert tenant emails into dispatched work orders and match vendors to jobs. Forwarded emails are parsed for work-order details, linked to a building, categorized, prioritized, and routed, while replies become work-order comments. Its dispatch engine considers engineer skills, certifications, availability, proximity, and workload. Building intelligence can suggest inspections, preventive maintenance routines, and vendors using building type, age, location, and equipment. Inspection requirements can be detected by city and state, with schedules for fire safety, elevators, boilers, and backflow. The service tracks resolution times, vendor performance, maintenance costs, building health trends, and team productivity. It supports vendor management, recurring maintenance, work orders, inspections, and a mobile app. Starter costs $49 a month, Professional costs $149 a month, and Enterprise pricing is custom. A 30-day trial and no-signup demo are offered.