Voicefox AI
Voicefox AI is a business phone platform for inbound reception and outbound calls, available on the web and through an API.
What Voicefox AI is
Voicefox AI is a business phone platform for inbound reception and outbound calls, available on the web and through an API. Teams can create call workflows with a no-code visual builder, using branching, handoffs, and result handling. Assistants can draw on business materials, local files, and web content as knowledge sources. The platform supports repetitive call tasks such as reception, reminders, confirmations, follow-ups, and surveys. Outbound agents can detect voicemail, navigate IVR systems, and send follow-up SMS automatically. Voicefox can retain recordings, transcripts, results, and analysis data; its analytics tag sentiment, identify intent, track outcomes, and provide conversation insights. Teams can connect CRM, ERP, ticketing, or internal systems through APIs or webhooks, while basic scenarios can run from the console without technical integration. Customers can connect existing telephony through SIP trunking or provision verified phone numbers. Pricing is on request. NICE TALK PTE.LTD operates the platform.
Good
- No-code visual workflow builder
- Supports inbound calls and outbound notifications
- Can use business materials as knowledge sources
- Offers call records and conversation analytics
- Connects through APIs or webhooks
Watch out
- Pricing is available on request
- Outbound setup depends on scenario, line resources, and service plan
Who it suits
Voicefox AI may suit business teams and developers looking to automate frequent inbound or outbound calls without a dedicated engineering team. It is also relevant to teams that need call workflows, system integrations, or retained call records.
Verdict
Voicefox AI combines call workflows, inbound reception, outbound calling, and analytics in one business platform. Consider it if your team handles repetitive calls and wants no-code tools alongside options for telephony and system connections.
The facts
Each one read from Voicefox AI's own pages, with the date it was checked.
What it does
- Analytics
- The homepage says Voicefox tags sentiment, extracts intent, tracks call outcomes, and provides conversation insights.checked 9 Oct 2026
- Call handling
- Assistants can use workflows for branching, handoff, and result handling, and retain recordings, transcripts, results, and analysis data after calls.checked 9 Oct 2026
- Call records
- The product can retain call recordings, transcripts, results, and analysis data for later review.checked 9 Oct 2026
- Data requests
- Users can contact [email protected] to request access, correction, deletion, or changes to authorization for their user information.checked 9 Oct 2026
- Data rights
- Users can contact [email protected] to request access, correction, supplementation, deletion, or withdrawal of authorization for their information, subject to identity verification.checked 9 Oct 2026
- Inbound and outbound calls
- The platform supports inbound reception and outbound notifications, confirmations, follow-ups, and surveys.checked 9 Oct 2026
- Integrations
- Teams can connect Voicefox to CRM, ERP, ticketing, and internal systems using APIs or webhooks; basic scenarios can use the console without a technical integration.checked 9 Oct 2026
- Intended users
- The website says its no-code tools are intended for developers and business teams, including product managers and operations leads, without requiring a dedicated engineering team.checked 9 Oct 2026
- Knowledge base
- Assistants can use business materials, local files, and web materials as knowledge sources for consistent answers.checked 9 Oct 2026
- No-code builder
- The homepage says teams can design call workflows with a drag-and-drop visual builder without coding.checked 9 Oct 2026
- Outbound calls
- Voicefox supports outbound notifications, confirmations, follow-ups, and surveys, with the setup depending on the scenario, line resources, and service plan.checked 9 Oct 2026
- Outbound tools
- The website says outbound agents can detect voicemail, navigate IVR systems, and send follow-up SMS automatically.checked 9 Oct 2026
- Product
- Voicefox is an AI voice platform for business phone communications, including inbound reception and outbound calls.checked 9 Oct 2026
- Security
- The privacy policy says Voicefox uses encryption and anonymization, trusted protective mechanisms, and access controls limiting user information to authorized personnel.checked 9 Oct 2026
- Support
- The documentation says users with unresolved sign-up, login, or password-recovery issues should contact Voicefox support.checked 9 Oct 2026
- Telephony
- The homepage says customers can connect an existing telephony system via SIP trunking or provision verified phone numbers in the platform.checked 9 Oct 2026
- Use cases
- The maker describes the product as suited to repetitive, high-frequency calls such as reception, reminders, confirmations, follow-ups, and satisfaction surveys.checked 9 Oct 2026
- Workflow builder
- Voicefox’s website describes a no-code drag-and-drop builder for creating conversational logic and call workflows.checked 9 Oct 2026
The company
- Company
- The privacy policy identifies NICE TALK PTE.LTD as the company associated with Voicefox services.checked 9 Oct 2026
- Maker
- The terms identify NICE TALK PTE.LTD as the operator of the Voicefox platform.checked 9 Oct 2026
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