UserZoom
The facts below are what the maker publishes about UserZoom, checked and dated. Our editors have not written about it yet.
Plans and prices
From UserZoom's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Advanced | Priced on request | AI-generated Insight Summaries · Participant panel across 60+ countries · Moderated and unmoderated tests · Unlimited workspaces · Integrations with Slack, Teams, Jira, Figma, FigJam, Miro · Request pricing |
| Ultimate | Priced on request | Everything in Advanced · AI-generated test creation · AI-powered analysis · Card sorting and tree testing · Secure prototype hosting · Optional Premier Support · Request pricing |
| Ultimate+ | Priced on request | Everything in Ultimate · Team-based Unlimited plan · Figma plugin · Custom insights services · Premier Support+ · Request pricing |
The facts
Each one read from UserZoom's own pages, with the date it was checked.
What it does
- Analysis
- Analysis features include automated transcripts, synced playback, timestamped notes, and automatically generated charts and visualizations.checked 11 Oct 2026
- Data residency
- UserZoom customers can choose EU or US data residency for new accounts on all plans; session data is stored in the selected region.checked 11 Oct 2026
- Fair usage
- For unlimited unmoderated studies, the fair usage policy specifies up to 15 participants for qualitative UX studies and up to 100 for quantitative UX studies, with a 20-minute maximum study length unless otherwise agreed.checked 11 Oct 2026
- Integrations
- The maker lists integrations including Slack, Teams, Jira, Figma, FigJam, and Miro.checked 11 Oct 2026
- Moderated studies
- Teams can collaborate during moderated sessions in a virtual observation room hidden from participants.checked 11 Oct 2026
- Purpose
- UserZoom helps teams create digital experiences using human insight and UX research.checked 11 Oct 2026
- Recruitment
- The platform offers a global participant network, partner networks, and customers’ own audiences, with more than 200 demographic filters.checked 11 Oct 2026
- Reporting
- Users can share findings through video clips, highlight reels, and quotes.checked 11 Oct 2026
- Security
- The UserZoom page describes the platform as SOC 2 Type II certified and GDPR- and HIPAA-compliant.checked 11 Oct 2026
- Study sharing
- Users can invite audiences through live intercepts or share study links by email, text, Slack, and social media.checked 11 Oct 2026
- Study types
- Studies can test ideas, designs, prototypes, websites, campaigns, and competitive brands using methods including usability tests, surveys, and information architecture testing.checked 11 Oct 2026
- Support
- The Ultimate plan offers optional Premier Support with 30-minute Power Sessions, while Ultimate+ includes Premier Support+ with a dedicated consultant and one-hour Power Sessions.checked 11 Oct 2026
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