Userplay

B
B tier on Game Playtesting PlatformsScore 7.3 · #4 of 23
Android app
Not listed
Free plan
Yes
Paid plans from
$99/mo
Runs on
Linux, Mac, Web, Windows
userplay.io
The Userplay homepage

Summary

Userplay is playtesting infrastructure for game studios, organizing player recruitment, game distribution, session capture, review, and feedback in one workflow. Studios can recruit and screen playtesters from Discord communities, distribute keys, and review session replays. The platform surfaces bugs, feedback, and standout gameplay moments, and provides voice transcripts to help teams understand player responses. Post-playtest surveys and custom forms collect structured feedback. Userplay lists compatibility with game engines including GameMaker, Defold, Godot, Unity, and Unreal Engine, as well as several game stores, operating systems, and web games. Discord integration supports recruitment and key distribution; Mailchimp synchronization supports targeted campaigns. The browser recorder captures configured tracks locally, then uploads video and audio after the session. Microphone capture is off by default, webcam video is not captured, and players must consent before recording. Production and recording data is hosted in the United States, with encryption in transit and at rest. The free Indie plan allows up to 10 seats and 1,000 players; paid plans start at $99/mo billed annually.

Who it is for

Userplay suits game studios that need to recruit playtesters, distribute builds, review sessions, and collect feedback in a shared workflow. Its plan limits may help studios assess fit by seat and player volume.

What is good

  • Recruit and screen players from Discord communities.
  • Session replays surface bugs and gameplay moments.
  • Voice transcripts and custom surveys support feedback review.
  • Microphone capture is off by default.
  • Players must consent before recording begins.

What to know first

  • Indie plan supports up to 10 seats.
  • Indie plan supports up to 1,000 players.
  • Paid plans start at $99/mo billed annually.
  • Production and recording data is hosted in the United States.

Verdict

Userplay combines recruiting, session review, and feedback collection for studio playtests. Compare the plan's seat, player, and recording-retention limits with your team's needs.

Userplay plans and pricing

All plans
Indie Free Pay as you go Up to 10 seats · Unlimited playtests · Up to 1,000 players · 30 day recording retention · 25 announcement messages · Email support userplay.io · 1 Oct 2026
Essential $99/mo Billed annually Up to 25 seats · Unlimited playtests · Up to 5,000 players · 30 day recording retention · 150 announcement messages · Priority support userplay.io · 1 Oct 2026
Starter $199/mo Billed annually Up to 75 seats · Unlimited playtests · Up to 10,000 players · 90 day recording retention · 400 announcement messages · Multiplayer sessions · Priority support userplay.io · 1 Oct 2026
Studio $359/mo Billed annually Up to 125 seats · Unlimited playtests · Up to 25,000 players · 1 year recording retention · 1000 announcement messages · Live gameplay sessions · Dedicated support userplay.io · 1 Oct 2026

Compared on game playtesting platforms

Free plan
Yesuserplay.io
Paid from
$99/mouserplay.io
Player recruitment
customer_listuserplay.io
Build distribution
linkuserplay.io
Feedback methods
mixeduserplay.io
Player targeting
basicuserplay.io
Session recording
Yesuserplay.io
Supported game platforms
desktopuserplay.io

Facts

Purpose
Userplay is playtesting infrastructure for game studios.userplay.io · 1 Oct 2026
Workflow
The platform lets studios recruit players, distribute keys, capture gameplay, review results, and collect feedback in one workflow.userplay.io · 1 Oct 2026
Recruitment
Studios can recruit and screen playtesters directly from Discord communities.userplay.io · 1 Oct 2026
Gameplay review
Userplay provides session replays and automatically surfaces bugs, feedback, and standout gameplay moments.userplay.io · 1 Oct 2026
Transcripts
The platform provides voice transcripts to help studios understand player feedback.userplay.io · 1 Oct 2026
Surveys
Studios can collect structured feedback through post-playtest surveys and custom forms.userplay.io · 1 Oct 2026
Game compatibility
Userplay lists compatibility with GameMaker, Defold, Godot, Unity, Unreal Engine, Steam, Epic Games, GOG, itch.io, Chrome, Windows, macOS, Linux, and web games.userplay.io · 1 Oct 2026
Integrations
Userplay offers Discord integration for community recruitment and key distribution, plus Mailchimp synchronization for targeted campaigns.userplay.io · 1 Oct 2026
Recording capture
The web recorder captures configured tracks locally in the player's browser and uploads chunked video and audio after the session ends.userplay.io · 1 Oct 2026
Data hosting
Userplay states that all production platform and recording data is hosted in the United States.userplay.io · 1 Oct 2026
Security
Userplay states that data in transit uses TLS 1.2 or higher and data at rest uses AES-256 or equivalent storage encryption.userplay.io · 1 Oct 2026
Privacy controls
Microphone capture is off by default, Userplay does not capture webcam video, and players must explicitly consent before recording begins.userplay.io · 1 Oct 2026
Retention
Default session recording retention is 12 months, with shorter retention configurable by workspace owners or per playtest.userplay.io · 1 Oct 2026
Support
The pricing plans provide email support, priority support, or dedicated support depending on the plan.userplay.io · 1 Oct 2026

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