Upland Cimpl

Upland Cimpl is a technology and telecom expense management platform for organizations coordinating IT assets, services, and spending. It suits IT and finance teams managing complex technology costs better than small businesses seeking a simple expense tracker. Its breadth of tracking and automation is compelling, but custom pricing and a demo-led buying process make it harder to assess fit upfront.

Overview

Cimpl brings technology and telecom spending, assets, and projects into a central dashboard. It covers invoices, contracts, usage, procurement, and reporting, giving IT and finance teams a shared view of technology costs rather than just a place to record expenses. That scope is useful when costs and assets span multiple services; it is more specialized than a general-purpose budgeting app.

Key features

Expense, billing, and procurement

Cimpl tracks invoices, contracts, and usage, and supports invoice processing, payment automation, contract audits, and billing dispute management. Automated invoice ingestion and validation are intended to cut invoice processing time by up to 50%—a potentially valuable efficiency for teams handling many technology bills, not a guaranteed outcome. Procurement workflows automate approval flows and track expenditures, while ordering and billing processes can also be automated.

Inventory, integrations, and cloud visibility

Inventory management covers wireless, telecom, IT, IoT, and cloud assets and services, bringing a broad range of technology into the same management picture. Cimpl advertises more than 250 integration and communication points, including Oracle, SAP, Workday, ServiceNow, Microsoft Dynamics 365, NetSuite, QuickBooks, Coupa, TELUS, Rogers, and Bell. Its ServiceNow integration uses APIs to collect service requests, create work orders, update tasks, and support inventory and data requests, making it particularly relevant to organizations already using that service-management platform.

Cimpl Cloud identifies idle, unused, and underused cloud services to help teams find opportunities to optimize costs. Built-in dashboards and analytics provide real-time usage and cost reporting. Organizations that need help beyond the software can also draw on managed services for order processing, inventory support, reporting and analysis, dispute management, and invoice loading. Strategic guidance from technology expense specialists, one-on-one training, and monthly webinars add support for teams adopting the platform.

Pricing

Upland Cimpl: custom pricing. Organizations must request a demo to discuss the product and pricing. There is no free plan or trial duration stated, so teams cannot use a published entry price or trial period to evaluate it before engaging with the vendor. That makes Cimpl a better fit for organizations prepared to assess a tailored business purchase than for buyers who need transparent, self-serve pricing.

Platforms

Cimpl is available on the web and through an API. The API-based ServiceNow integration can connect requests and work orders with task updates, which may suit organizations incorporating Cimpl into existing service workflows.

Who it's for

Cimpl is aimed at organizations managing technology expenses across IT and finance. It is most relevant when teams need to coordinate telecom and technology spending, contracts, inventory, and cloud usage, especially where procurement approvals, invoice handling, or billing disputes consume significant effort. It is less suited to individuals or small teams looking for basic budgeting, and it does not provide budget planning or resource planning.

Pros and cons

• Broad technology expense coverage: invoice, contract, usage, procurement, inventory, and cloud management can be handled within a shared platform.
• Automation aimed at costly manual work: invoice ingestion, validation, ordering, billing, and approval workflows address operational tasks, with a claimed potential invoice-processing time reduction of up to 50%.
• Wide integration reach: named enterprise, finance, and telecom integrations, plus the ServiceNow API connection, can help fit Cimpl into existing operations.
• Custom pricing and demo required: buyers cannot compare a published price or trial against their needs before contacting the vendor.
• No budget or resource planning: teams needing those planning functions will need another tool or process.

Alternatives

For marketing-focused work rather than technology expense management, consider Marketing Resource Management Software. Annum is a better fit for teams seeking a web-based campaign calendar, with a Starter plan at $99 a month billed annually at $1,188, or $116 per month on a monthly subscription, for 10 users. Cohiva Campaign offers a web-based Campaign plan at $149 a month billed from $149/mo.

Screendragon is another paid web and API option with custom pricing per user per month, plus an initial setup and training fee. Sesimi uses custom licensing with core and selected module licenses, preset volumes, and optional add-ons and usage-based costs. For per-seat marketing operations pricing, Proof MRM has SMB pricing at $29 a month and Enterprise pricing at $49 a month, each per seat per month under an annual contract. Simple Asset Manager, IntelligenceBank Marketing Operations, and Uptempo are also alternatives to consider.

Verdict

Organizations with substantial technology and telecom operations should consider Cimpl when they need one platform for expense workflows, asset visibility, reporting, and managed support. Its strongest case is the combination of broad tracking with automation and integrations; its main drawback is that custom pricing and a demo request are required before buyers can judge the commercial fit. Look elsewhere if you need published pricing, a trial, or budget and resource planning built in.