UNIVERGE BLUE CONNECT

What UNIVERGE BLUE CONNECT is

UNIVERGE BLUE CONNECT is a cloud-based unified communications service that combines a phone system with chat, video, screen sharing, file management, and conference calling. Calling includes more than 100 enterprise-grade features, with pricing based on user count rather than lines; pricing is available on request. Its desktop app supports PC and Mac, while mobile apps are offered for Android and iOS. Apps support calls, chat, presence, screen sharing, video meetings, file sharing, and voicemail management. The product page describes AI transcription for recorded calls, meetings, and voicemail, along with a generative AI tool in chat. CONNECT can integrate with Microsoft Teams or work alongside it; the Teams Advanced option includes call queues, monitor, whisper, and barge features. Listed CRM integrations include Salesforce, Microsoft Dynamics 365, Zoho, SugarCRM, and Oracle NetSuite. CONNECT PRO and PRO Plus include 10 GB of UNIVERGE BLUE SHARE storage with co-editing and access across desktop, mobile, and web. The security page describes AES encryption and standards including CPNI, PCI-DSS, and SOC II audit requirements. The service advertises 24/7 live-expert support and requires no phone-system hardware to buy, install, manage, upgrade, or replace.