UiPath Resolve
The facts below are what the maker publishes about UiPath Resolve, checked and dated. Our editors have not written about it yet.
The facts
Each one read from UiPath Resolve's own pages, with the date it was checked.
The company
- Company
- UiPath says its story began in 2005 with 10 people in an apartment in Bucharest, Romania.checked 5 Oct 2026
What it does
- Knowledge answers
- It provides answers to FAQs, order status, and policy questions using retrieval over the customer’s own content.checked 5 Oct 2026
- Long-running cases
- It supports multi-day cases such as outages, field-service coordination, warranties, disputes, and regulated escalations, orchestrated and audited through UiPath Maestro Case.checked 5 Oct 2026
- Pricing
- The Resolve page provides no price; UiPath’s general pricing page lists Basic starting at $25 per month and Standard and Enterprise as contact-sales plans, without identifying these as Resolve plans.checked 5 Oct 2026
- Product stage
- UiPath describes Resolve as an early-look agentic contact center solution and invites visitors to sign up for more information.checked 5 Oct 2026
- Security governance
- UiPath says it maintains an information security management system and engages independent auditors for industry-standard certifications and attestations.checked 5 Oct 2026
- Security practices
- UiPath says its product development lifecycle includes automated security scans, penetration tests, and independent third-party review of releases.checked 5 Oct 2026
- Support
- UiPath says Bronze product support is included free with all product licenses; the Resolve page does not state product-specific support terms.checked 5 Oct 2026
- Transactions
- It can execute changes and repairs such as billing corrections, account changes, service moves, and returns directly in systems.checked 5 Oct 2026
- What it does
- Resolve is described as answering, acting on, and resolving customer contacts, including actions within back-end systems.checked 5 Oct 2026
Where it runs
- Platform relationship
- UiPath says Resolve leverages its automation capabilities, including Maestro, as an augmentation to its existing platform.checked 5 Oct 2026
