UChat
UChat is a no-code platform for building chatbots and AI agents that automate customer interactions across messaging channels.
What UChat is
UChat is a no-code platform for building chatbots and AI agents that automate customer interactions across messaging channels. Its drag-and-drop flow builder creates conversation paths without coding and deploys them across channels. AI agents can use a selected large language model, business knowledge, guardrails, and AI Functions that connect to APIs, databases, or apps. UChat describes support for more than 12 channels, including Messenger, WhatsApp, Instagram, Telegram, Web Chat, Line, VK, and Viber. It provides knowledge-base answers, human handoff, and Kanban-style CRM and ticket boards for tracking, assigning, and prioritizing requests. Listed integrations include OpenAI, Claude, Google Gemini, Shopify, HubSpot, Zapier, Stripe, Calendly, and Google Sheets. iOS and Android apps provide conversation notifications plus contact and order management. The Free plan costs nothing; Business costs $15 a month, and Partner costs $199 a month.
Good
- Visual flow building requires no coding
- AI agents support knowledge and guardrails
- More than 12 communication channels
- CRM and ticket boards included
- Free plan with one bot
Watch out
- Free plan limits usage to 200 bot users
- Provider fees may apply for phone channels
- Own AI API key charges may apply
Who it suits
UChat suits teams automating customer conversations across multiple messaging channels. It is also relevant to organizations needing AI agents, CRM or ticket boards, integrations, and mobile conversation management.
Verdict
UChat combines multichannel chatbot flows, configurable AI agents, handoff, and request tracking. Its free tier starts small, while Business and Partner add users, automations, bots, white labeling, or custom domains at listed prices.
Plans and prices
From UChat's own pricing page, checked 21 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pro | — | 1 bot · 1,000 bot users · 5 members |
| Partner Plan | — | 5 bots · 10,000 bot users · 5 members |
| Business | $15 a month | 1 bot · 1,000 bot users · 5 members · unlimited automations · unlimited conversations |
| Partner | $199 a month | 5 bots · 10,000 bot users · 5 members · white label · custom domain and pricing |
| Free | — | 1 bot · 200 bot users · free forever · no credit card required |
The facts
Each one read from UChat's own pages, with the date it was checked.
What it does
- AI agents
- AI agents can use a selected large language model, business knowledge, guardrails, and AI Functions to connect to APIs, databases, or apps.checked 12 Oct 2026
- AI bot generation
- Yeschecked 21 Sep 2026
- Channels
- UChat describes support for more than 12 communication channels, including Messenger, WhatsApp, Instagram, Telegram, Web Chat, Line, VK, and Viber.checked 12 Oct 2026
- CRM and tickets
- UChat provides Kanban-style CRM and ticket boards for tracking, assigning, and prioritizing customer requests.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Flow builder
- Its visual drag-and-drop builder lets users design conversation flows and deploy them across channels without coding.checked 12 Oct 2026
- Human handoff
- The platform can transfer complex conversations from AI to human agents while retaining conversation context.checked 12 Oct 2026
- Integrations
- The maker lists integrations including OpenAI, Claude, Google Gemini, Shopify, HubSpot, Zapier, Stripe, Calendly, and Google Sheets.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Partner support
- The Partner plan includes priority and live chat support, and its comparison table lists a 4-hour response time.checked 12 Oct 2026
- Privacy
- UChat's privacy policy says Smart Link Pty Ltd processes personal data of customers, end users, website users, newsletter subscribers, potential customers, and business partners.checked 12 Oct 2026
- Product
- UChat is a no-code chatbot and AI agent platform for automating customer interactions across messaging channels.checked 12 Oct 2026
- Subprocessors
- UChat says it will notify customers at least 30 days before adding a subprocessor and accepts objections within 14 days of notice.checked 12 Oct 2026
- Usage limits and charges
- The pricing page lists 200 bot users on Free and 1,000 on Business; phone-channel provider fees and charges for a user's own AI API key may apply.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
The company
- Company
- The maker identifies itself as Smart Link Pty Ltd and says UChat was founded in 2019.checked 12 Oct 2026
Money
- Free plan
- Yeschecked 21 Sep 2026
- Free trial
- New accounts receive 14 days of full access to Pro features without a credit card.checked 12 Oct 2026
Where it runs
- Mobile apps
- The UChat mobile app is available for iOS and Android and supports conversation notifications and contact and order management.checked 12 Oct 2026
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