TXTImpact
TXTImpact is a paid business messaging platform for SMS, MMS, RCS, WhatsApp, and unified API messaging.
What TXTImpact is
TXTImpact is a paid business messaging platform for SMS, MMS, RCS, WhatsApp, and unified API messaging. Teams can send personalized bulk campaigns, marketing messages, alerts, surveys, and polls, while workflows trigger from keywords or customer actions to automate reminders and feedback requests. AI Assist creates campaign messages from a supplied description, tone, and language. Reporting covers delivery, replies, conversions, opt-outs, engagement, and campaign performance. Integrations include Salesforce, Zapier, Zendesk, Outlook, Constant Contact, and Mailchimp. The SMS API supports HTTP and REST connections, two-way messaging, delivery reports, Unicode, and concatenated long messages. TXTImpact states that data is encrypted with TLS 1.2 or higher in transit and AES-256 at rest, with optional two-factor authentication and role-based access controls. Compliance tools address consent management, CAN-SPAM, TCPA, and 10DLC requirements.
Good
- Supports SMS, MMS, RCS, and WhatsApp
- Keyword and action-based workflows
- AI campaign message generation
- Multiple business integrations
- Compliance and security controls
Watch out
- No free plan
- U.S. and Canada messages consume credits
- Carrier fees may apply
Who it suits
It suits brands, agencies, small businesses, government, and nonprofits managing campaigns across several messaging channels. Teams needing automation, integrations, analytics, and compliance controls may find its scope relevant.
Verdict
TXTImpact combines multichannel messaging, workflow automation, analytics, integrations, and compliance features. Its credit-based plans and possible carrier fees should be reviewed against expected message volume.
Plans and prices
From TXTImpact's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $29 a month | 750 credits · 1 keyword · 1 user · SMS 1 credit · MMS 2 credits · $29/Month |
| Growth | $49 a month | 1,500 credits · 1 keyword · 1 user · SMS 1 credit · MMS 2 credits · $49/Month |
| Professional | $99 a month | 4,000 credits · 5 keywords · 5 users · SMS 1 credit · MMS 2 credits · $99/Month |
| Business | $299 a month | 15,000 credits · 10 keywords · 10 users · 90-day credit rollover · SMS 1 credit · MMS 2 credits · $299/year |
The facts
Each one read from TXTImpact's own pages, with the date it was checked.
What it does
- AI Assist
- AI Assist generates campaign messages from a description, tone, and language provided by the user.checked 8 Oct 2026
- Analytics
- The platform tracks delivery, replies, conversions, opt-outs, engagement, and campaign performance.checked 8 Oct 2026
- API
- The SMS API supports HTTP and REST integrations, two-way messaging, delivery reports, Unicode, and concatenated long messages.checked 8 Oct 2026
- Audience
- The company describes the service as intended for brands, agencies, small businesses, government, and nonprofits across multiple industries.checked 8 Oct 2026
- Automation
- Workflows can be triggered by keywords or customer actions and automate reminders, surveys, and feedback requests.checked 8 Oct 2026
- Campaigns
- The platform supports personalized bulk messaging, SMS marketing, alerts, surveys, and polls.checked 8 Oct 2026
- Compliance
- TXTImpact says its messaging tools support consent management and compliance-focused messaging, including CAN-SPAM, TCPA, and 10DLC requirements.checked 8 Oct 2026
- Integrations
- Dedicated integrations include Salesforce, Zapier, Zendesk, Outlook, Constant Contact, and Mailchimp.checked 8 Oct 2026
- Limits
- In the U.S. and Canada, one outbound SMS of up to 160 GSM or 70 Unicode characters uses one credit, while one MMS uses two credits; carrier fees may apply.checked 8 Oct 2026
- Product
- TXTImpact is a business texting platform for SMS, MMS, RCS, WhatsApp, and unified API messaging.checked 8 Oct 2026
- Security
- TXTImpact states that customer data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that platform users can use two-factor authentication and role-based access controls.checked 8 Oct 2026
- Support
- The pricing page lists support by phone at 1-800-605-0280 and email, and describes support as U.S.-based.checked 8 Oct 2026
The company
- Founded
- 2006checked 28 Sep 2026
Where it runs
- Platforms
- TXTImpact offers a web-based platform and mobile apps for iOS and Android.checked 8 Oct 2026
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