TrustYou

What TrustYou is

TrustYou is a web-based platform for managing hospitality guest reviews and surveys. It collects reviews from Agoda, Airbnb, Booking.com, Ctrip, Expedia, Google, Hostelworld, Hotels.com, HRS, Orbitz, Travelocity, Trip.com, TripAdvisor, OpenTable, IHG, Otelpuan, HolidayCheck, Hotel.de, Yandex.ru, 2GIS and Zoover in one workflow. Teams can request reviews through email and SMS, use AI assistance when writing responses, and add review-display widgets. SentimentAI, competitor benchmarking, keyword search, analytics and reporting are available in the listed plans. Lite costs $75 a month when billed annually and includes a centralized review inbox, SentimentAI, benchmarking, keyword search, an analytics dashboard and reporting tools. Essential costs $130 a month billed annually and includes one survey. Professional lists unlimited surveys and unlimited AI-generated responses, but no price is provided. TrustYou has no free plan and runs on the web. TrustYou, founded in 2008 and headquartered in Munich, Germany, makes the service.