Trustly
- Android app
- Yes
- Free plan
- No
- Runs on
- Android, api, iOS, Web
Summary
Trustly provides Pay by Bank services that let customers pay merchants directly from bank accounts. Trustly Payment supports online payments authorized through a bank app or eID, while Recurring Payments links a verified account for collections on a chosen cadence. Other services cover payouts to customer accounts, direct bank transfers for deposits or top-ups, and customer-account verification using Open Banking and KYC data. Merchants can integrate through Trustly's JSON-RPC-based API or activate it through payment service providers and checkout solutions. Direct integration includes sandbox access, developer documentation and dedicated support. Trustly says it encrypts data in transit, does not store banking credentials and communicates only through SSL/TLS. It also states that it is ISO 27001-certified and GDPR-compliant, and that it conducts third-party penetration testing. Trustly Group AB says it is an authorized Swedish payment institution supervised by Finansinspektionen and can provide cross-border services in the EU/EEA. Trustly says it serves 33 markets and connects to 12,000 banks. Merchant pricing is available on request.
Who it is for
Trustly is for merchants in areas such as travel, e-commerce, financial services, gaming, utilities, subscriptions and the public sector who want bank-based payment, payout or account-verification services.
What is good
- Supports online bank-account payments authorized through an app or eID.
- Offers recurring collections, payouts and deposits.
- Merchant integration can use an API or payment providers.
- Direct integration includes a sandbox and developer documentation.
What to know first
- Merchant pricing is available on request.
- Direct API integration requires merchant setup.
Verdict
Trustly brings together bank-based payments, recurring collections, payouts, deposits and customer verification for merchants. The pages do not publish merchant pricing, so businesses need to contact sales for details.
Trustly plans and pricing
All plansCompared on open banking payment platforms
- Bank authentication
- bothtrustly.com
- Payment frequency
- bothtrustly.com
- Settlement speed
- instanttrustly.com
- Payment webhooks
- Yestrustly.com
- Refunds
- Yestrustly.com
Facts
- What it does
- Trustly provides Pay by Bank services that let customers pay merchants directly from their bank accounts.trustly.com · 30 Sept 2026
- Payment
- Trustly Payment lets customers pay online from their bank accounts, with authorization through a bank app or eID.trustly.com · 30 Sept 2026
- Recurring payments
- Trustly Recurring Payments connects to a customer's verified bank account to set up recurring collections on a chosen cadence.trustly.com · 30 Sept 2026
- Data services
- Trustly Data Services uses Open Banking and KYC data to verify, assess, and create customer accounts in one flow.trustly.com · 30 Sept 2026
- Payouts
- Trustly Payout sends funds directly to customer bank accounts and supports standalone, bulk, and scheduled payouts.trustly.com · 30 Sept 2026
- Deposits
- Trustly Deposit lets users transfer money directly from their bank accounts for deposits, top-ups, transfers, or investments.trustly.com · 30 Sept 2026
- Integration
- Merchants can integrate directly through Trustly's JSON-RPC-based API or activate Trustly through payment service providers and checkout solutions.trustly.com · 30 Sept 2026
- API access
- Trustly describes direct integration as providing access to a sandbox and developer documentation, with dedicated support.trustly.com · 30 Sept 2026
- Security
- Trustly says it encrypts data in transit, does not store banking credentials, and uses SSL/TLS-only communication.trustly.com · 30 Sept 2026
- Certifications
- Trustly states that it is ISO 27001-certified and GDPR-compliant and conducts third-party penetration testing.trustly.com · 30 Sept 2026
- Compliance
- Trustly Group AB says it is an authorized Swedish payment institution supervised by Finansinspektionen and can provide cross-border services in the EU/EEA.trustly.com · 30 Sept 2026
- Support
- Trustly says its direct integration includes dedicated support, and its security page describes incident support available 24/7.trustly.com · 30 Sept 2026
- Markets and network
- Trustly says it serves 33 markets and connects to 12,000 banks.trustly.com · 30 Sept 2026
- Intended customers
- Trustly presents its products for merchants in travel, e-commerce, financial services, gaming, utilities, subscription services, and the public sector.trustly.com · 30 Sept 2026
Company
- Founded
- 2008trustly.com · 23 Sept 2026
- Headquarters
- Stockholm, Swedentrustly.com · 23 Sept 2026
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Sources
- trustly.com/products/payment· checked 30 Sept 2026
- trustly.com/products/recurring· checked 30 Sept 2026
- trustly.com/products/data· checked 30 Sept 2026
- trustly.com/products/payout· checked 30 Sept 2026
- trustly.com/products/deposit· checked 30 Sept 2026
- trustly.com· checked 30 Sept 2026
- trustly.com/security· checked 30 Sept 2026
- trustly.com/what-is-trustly· checked 30 Sept 2026