Trackops
Trackops is a web-based case management application with cloud deployment and apps listed for Mac and Windows.
What Trackops is
Trackops is a web-based case management application with cloud deployment and apps listed for Mac and Windows. It provides case intake forms, workflow automation, custom case fields, audit trails, reporting dashboards, and mobile apps. The mobile app supports case access, geolocation check-ins, and mobile time, distance, and expense tracking. Staff access can be set by role: Full Access staff can view all cases, while Limited Access staff can view only their own. Each listed plan includes two Full Access staff. File storage is 1 TB on Basic, 2 TB on Plus, and 3 TB on Premium. The plan comparison lists 256-bit TLS encryption, and transmitted information is scanned in real time for security threats. Customer support includes email, phone, onboarding assistance, and additional training at no extra cost. The trial lasts 15 days and does not automatically enroll users in a paid plan. Basic is listed at $99 a month, Plus at $149 a month, and Premium at $199 a month. Trackops is headquartered in Boulder, Colorado, and was founded in 2006.
Good
- Case intake forms and workflow automation.
- Mobile app supports geolocation check-ins and expense tracking.
- All plans include two Full Access staff.
- Customer support and onboarding assistance have no extra cost.
- Trial does not automatically subscribe users.
Watch out
- No free plan is listed.
- Basic, Plus, and Premium have monthly fees.
- Basic includes 1 TB of file storage.
Who it suits
Trackops suits investigation teams that need case intake, workflow tools, reporting, and mobile case access. Its storage tiers and access roles may be relevant to teams managing different caseloads and staff permissions.
Verdict
Trackops brings case management, reporting, and mobile field features together, with access roles and storage amounts varying by plan. Check the per-plan fees and included storage before selecting an option.
Plans and prices
From Trackops's own pricing page, checked 28 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $99 a month | 2 Full Access Staff Included; additional Full Access staff $39 each; additional TB storage $50 · 2 Full Access Staff Included · Unlimited Limited Access Staff · Unlimited Client Contacts · 1 TB File Storage · 2 Full Access Staff Included; $39 each additional Full Access staff; $50 each additional TB storage |
| Plus | $149 a month | 2 Full Access Staff Included; additional Full Access staff $49 each; additional TB storage $50 · 2 Full Access Staff Included · Unlimited Limited Access Staff · Unlimited Client Contacts · 2 TB File Storage · 2 Full Access Staff Included; $49 each additional Full Access staff; $50 each additional TB storage |
| Premium | $199 a month | 2 Full Access Staff Included; additional Full Access staff $59 each; additional TB storage $50 · 2 Full Access Staff Included · Unlimited Limited Access Staff · Unlimited Client Contacts · 3 TB File Storage · 2 Full Access Staff Included; $59 each additional Full Access staff; $50 each additional TB storage |
The facts
Each one read from Trackops's own pages, with the date it was checked.
What it does
- Audit trail
- Yeschecked 22 Sep 2026
- Basic storage
- The Basic plan includes 1 TB of file storage.checked 28 Sep 2026
- Case intake forms
- Yeschecked 22 Sep 2026
- Custom case fields
- Yeschecked 22 Sep 2026
- Customer support
- Email, phone, onboarding assistance, and additional training are available at no extra cost.checked 28 Sep 2026
- Data encryption
- The plans comparison lists 256-bit TLS encryption.checked 28 Sep 2026
- Deployment
- cloudchecked 22 Sep 2026
- Developer integration
- The Premium plan includes a Developer API.checked 28 Sep 2026
- Included staff
- Each listed plan includes 2 Full Access Staff.checked 28 Sep 2026
- Mobile features
- The mobile app supports case access, geolocation check-ins, and mobile time, distance, and expense tracking.checked 28 Sep 2026
- Plus storage
- The Plus plan includes 2 TB of file storage.checked 28 Sep 2026
- Premium storage
- The Premium plan includes 3 TB of file storage.checked 28 Sep 2026
- Pricing model
- Pay as you go with no long-term contract; cancel anytime.checked 28 Sep 2026
- Reporting dashboards
- Yeschecked 22 Sep 2026
- Scalability
- Trackops is designed to support hundreds of investigators and large active caseloads.checked 28 Sep 2026
- Security scanning
- Transmitted information is scanned in real time for security threats.checked 28 Sep 2026
- Support resources
- The Support Center provides support articles, how-to videos, and training material.checked 28 Sep 2026
The company
- Company independence
- Trackops says it is solely a software company and is not owned by or derived from an investigative company.checked 28 Sep 2026
- Founded
- 2006checked 28 Sep 2026
- Headquarters
- Boulder, Colorado, United Stateschecked 28 Sep 2026
Where it runs
- Desktop apps
- Apps are listed for Mac and Windows.checked 28 Sep 2026
- Mobile apps
- Yeschecked 22 Sep 2026
- Platform type
- Trackops is a web-based case management application.checked 28 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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