Thomson Reuters Case Tracking
Thomson Reuters Case Tracking is a web platform for managing fraud investigations, from referral assessment and case development to tracking prosecution outc…
What Thomson Reuters Case Tracking is
Thomson Reuters Case Tracking is a web platform for managing fraud investigations, from referral assessment and case development to tracking prosecution outcomes. Teams can import cases from Fraud Detect or other sources, assign and route work, then manage and investigate cases in a shared secure platform. A case can include notes, calls, tasks, documents, images, and videos. Relevant case information can move into a single workflow, and the Fraud Detect integration can send case resolution statistics back for analytics. Workflow automation and reporting dashboards support team operations. Time tracking and reports cover case and non-case hours, daily, weekly, and monthly casework distribution, and team member goals. The product also lists API access, conditional logic, automated deadline calculation, one-way calendar sync, and email reminders. Thomson Reuters offers a free demo tailored to features and integrations; a representative will contact the requester to schedule it. The product is paid, with pricing available on request. It runs on the web, and the product page does not state plan limits or a trial duration.
Good
- Manages cases in a shared secure platform.
- Accepts case imports from Fraud Detect or other sources.
- Supports notes, tasks, documents, images, and videos.
- Reports case hours and team work distribution.
- Offers a free tailored demo.
Watch out
- Pricing is available only on request.
- No plan limits or trial duration are stated.
- The listed platform is web only.
Who it suits
Case Tracking suits teams investigating and preventing fraud that need to share case materials and track work across a workflow. A tailored demo is available for teams evaluating its features and integrations.
Verdict
Case Tracking brings case records, team workflows, and work reporting together for fraud investigations. Buyers need to request pricing and arrange a representative-led demo to learn more.
Plans and prices
From Thomson Reuters Case Tracking's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Case Tracking | Priced on request | Pricing not stated; request a demo or contact a representative |
The facts
Each one read from Thomson Reuters Case Tracking's own pages, with the date it was checked.
What it does
- Case management
- Users can manage, track, and investigate cases in a single secure platform.checked 29 Sep 2026
- Case records
- Users can create and share notes, calls, and tasks, and add documents, images, and videos to cases.checked 29 Sep 2026
- Demo and support
- Thomson Reuters offers a free demo with a tailored demonstration of features and integrations; a representative will reach out to schedule it.checked 29 Sep 2026
- Fraud Detect integration
- Cases can be imported from Fraud Detect, and case resolution statistics can be fed back into the fraud detection system for improved analytics.checked 29 Sep 2026
- Intended users
- The product is presented for teams investigating and preventing fraud, with case information shared across teams.checked 29 Sep 2026
- Limits
- The product page does not state prices, plan limits, trial duration, or supported operating systems.checked 29 Sep 2026
- Other data sources
- The product can import cases from Fraud Detect or other sources to assign and route work.checked 29 Sep 2026
- Purpose
- Case Tracking manages referral assessments, case development, and prosecution outcome tracking to investigate and prevent fraud.checked 29 Sep 2026
- Reporting dashboards
- Yeschecked 22 Sep 2026
- Security
- Thomson Reuters describes the case management platform as secure and says it centralizes case documentation securely.checked 29 Sep 2026
- Workflow
- Relevant data, documents, and notes can be transferred into a single workflow to reduce repetition.checked 29 Sep 2026
- Workflow automation
- Yeschecked 22 Sep 2026
The company
- Founded
- 2008checked 28 Sep 2026
- Headquarters
- Toronto, Ontario, Canadachecked 28 Sep 2026
- Team reporting
- Time tracking and reporting document case and non-case hours and show daily, weekly, and monthly casework distribution and team member goals.checked 29 Sep 2026
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