The Service Manager
The Service Manager offers TSMPlus, a cloud-based field service and asset management platform for handling work from the initial quote through the final invo…
What The Service Manager is
The Service Manager offers TSMPlus, a cloud-based field service and asset management platform for handling work from the initial quote through the final invoice. Its tools cover job and project management, quoting, purchasing, invoicing, preventative maintenance, asset tracking, and scheduling. Technicians can view job details and customer history and update jobs from a smartphone or tablet. The product also lists work orders, estimate building, invoice payments, business reporting, and a mobile app. For compliance, businesses can create custom checklists and records and produce audit-ready reports; digital forms can be completed by technicians on mobile devices. TSMPlus integrates with MYOB and Xero. The company says it configures workflows to suit businesses and adjust as they change, with particular focus on HVAC businesses and solutions for HVAC&R and electrical industries. It is available for web, Android, iOS, and API platforms. Pricing is available on request, and a free 21-day trial is offered. The site's terms say its described products and services are available to Australian-based persons unless stated otherwise.
Good
- Covers work from quoting through invoicing.
- Technicians can update jobs on mobile devices.
- Supports custom checklists and audit-ready reports.
- Integrates with MYOB and Xero.
- Offers a free 21-day trial.
Watch out
- Pricing is available on request.
- No free plan is listed.
- Availability is limited to Australian-based persons unless stated otherwise.
Who it suits
TSMPlus may suit HVAC, HVAC&R, and electrical businesses managing field jobs, assets, and compliance work. Its mobile access is relevant to technicians who need to update jobs on a smartphone or tablet.
Verdict
TSMPlus brings job management, asset tracking, mobile access, and compliance tools into one field-service platform. Ask for pricing and confirm availability for your business before starting the trial.
The facts
Each one read from The Service Manager's own pages, with the date it was checked.
What it does
- Accounting integrations
- A maker article says TSMPlus integrates with accounting platforms including MYOB and Xero.checked 7 Oct 2026
- Availability
- The terms and conditions say the products and services described on the site are available to Australian-based persons unless stated otherwise.checked 7 Oct 2026
- Backups
- For the Evolution platform, TSM says it sets up routine data backups on the customer server and recommends customer backups to an FTP server.checked 7 Oct 2026
- Compliance
- A maker article says users can create digital checklists, SWMS, and compliance forms for technicians to complete on mobile devices.checked 7 Oct 2026
- Compliance tools
- The product supports custom checklists, compliance records, and audit-ready reports.checked 7 Oct 2026
- Core features
- The product includes project and job management, quoting, purchasing, invoicing, preventative maintenance, and asset tracking.checked 7 Oct 2026
- Custom workflows
- The maker says it configures workflows to suit businesses and adapt as they change.checked 7 Oct 2026
- Features
- The maker lists scheduling, mobile solutions, business reporting, and integrations among TSMPlus features.checked 7 Oct 2026
- Hosting
- A maker article states that TSMPlus is hosted in Microsoft Azure Australian data centres.checked 7 Oct 2026
- Industry focus
- TSM says it particularly focuses on HVAC businesses and also supports any field service business.checked 7 Oct 2026
- Integrations
- The maker lists MYOB and Xero accounting integrations.checked 7 Oct 2026
- Mobile access
- Technicians can access job details and customer history and update jobs from a smartphone or tablet.checked 7 Oct 2026
- Product
- TSMPlus is a cloud-based field service and asset management platform for managing work from the first quote through the final invoice.checked 7 Oct 2026
- Scheduling
- The maker lists scheduling as a TSMPlus feature.checked 7 Oct 2026
- Security
- TSM's terms say it maintains commercially reasonable administrative, physical, and technical safeguards for customer data.checked 7 Oct 2026
- Support
- A maker article says TSMPlus offers support and training to help with implementation and use.checked 7 Oct 2026
- Workflow
- It includes tools for job and project management, quoting, purchasing, invoicing, preventative maintenance, and asset tracking.checked 7 Oct 2026
The company
- Maker history
- The home page describes TSM as Australian-founded with over 30 years of experience delivering software for HVAC&R and electrical industries.checked 7 Oct 2026
Money
- Trial
- The maker advertises a free 21-day trial.checked 7 Oct 2026
