Tersavia

Overview

Tersavia is a web platform for booking and managing clients at salons, spas, and other appointment-led businesses. It is best for operators who want scheduling, staff tools, and payments in one place. The core platform costs nothing, while services such as AI call handling and marketing carry separate fees.

Key features

Booking and client records

An online calendar, appointment management, automatic notifications, and customer CRM cover the daily booking workflow. Fiona can book, reschedule, and cancel appointments, update client records, manage availability, and retrieve reports by command. That makes it useful for teams looking to reduce routine admin; it is less suited to businesses that need a general-purpose CRM beyond appointment operations.

Staff and business operations

The free platform includes a staff time clock, waitlists, payroll and commission tracking, memberships, packages, and resource management. Digital intake forms and waivers, along with revenue and appointment reports, add tools for running services and tracking activity. Payroll reports and commission tracking can support oversight, but they should not be mistaken for a full payroll service.

Payments and integrations

Online and in-person payments, card readers, point of sale, deposits, and retail inventory tracking are included in the free feature set. That combination can consolidate checkout and retail tasks with booking, though businesses should confirm that the integrations they rely on are supported. Google Calendar sync is two-way; named booking software integrations include Vagaro, Mindbody, Boulevard, and Booker. Tersavia cautions vendor assessors to request written confirmation of the current integration list.

AI Reception

AI Reception is a separately priced, 24/7 multilingual service that answers calls and handles bookings, changes, cancellations, client lookups, and live transfers. It may suit businesses that need call coverage outside staffed hours, but the per-location monthly charge makes it an operational add-on rather than part of the free platform.

Privacy and support

Tersavia says it uses administrative, technical, and physical safeguards, does not sell personal information, and does not use customer data to train generalized AI models. Customer data is deleted within 90 days after service ends unless the law requires retention. Every customer can contact support by email and receive a response within one business day.

Pricing

The Booking & Client Management platform is free forever for every location, with no contract and no per-seat or per-location platform charge. There is no free trial because the core plan is free. This is a strong fit for businesses that want to adopt booking and operations tools without a platform subscription, though paid services can raise the total cost.

The site also states a paid-from price of $9/mo, but the priced services above show that add-on costs vary by service. The free core gives up none of the stated platform features on a per-seat or per-location basis; paid services are separate rather than higher platform tiers.

Platforms

Tersavia is available on the web. Businesses that need a dedicated Android, iOS, or desktop app should consider whether a web platform fits their workflow.

Who it's for

Tersavia is a sensible choice for salons, spas, and appointment-driven businesses that want booking, client management, staff operations, payments, and retail tools without a platform fee tied to location or headcount. Its web-only availability may not suit teams that require native mobile or desktop apps, and businesses wanting a full payroll service should not rely on its payroll reports alone.

Pros and cons

• Pro: The free platform includes booking, CRM, payments, point of sale, retail inventory, staff tools, and reporting, giving appointment-led operators a broad starting toolkit.
• Pro: There is no platform charge per seat or location and no contract, which keeps the core cost predictable as a business adds staff or locations.
• Pro: Fiona can handle several routine booking and client-record tasks by command, while paid AI Reception adds 24/7 multilingual call coverage.
• Con: AI Reception and marketing add meaningful recurring costs, and Paid Advertising requires at least $1,000/mo in ad spend.
• Con: The platform is web-only, so it is a weaker fit for teams that require native apps.
• Con: Payroll reporting is available, but the described features do not amount to a full payroll service.

Alternatives

SalonApp is worth comparing for businesses that want Android, iOS, and web access and can work within a free plan capped at 15 clients, 20 appointments per month, and one staff member.

Gratsio is another freemium option with Android, iOS, and web availability; its free plan includes limits across listings, product listings, store products, blog posts, staff seats, and a 10% service-booking commission.

Salonist offers Android, iOS, API, and web access, with a free Marketplace Listing plan capped at 50 appointments per month and including online booking, calendar, and scheduling.

Kitomba is a paid alternative for businesses considering online booking, stock management, POS with integrated EFTPOS, and marketing tools.

Meevo is a paid option with salon and spa plans that include specified user, email-contact, and SMS-credit allowances.

Phorest is a paid alternative whose Starter and Grow plans include unlimited devices and staff.

SalonWings may suit businesses seeking a paid option with broad platform availability, including Linux and desktop systems.

Spa/Salon Manager offers a paid cloud option priced by employee count, with plans starting at one employee.

For specific operational needs, compare Salon Payroll Software, Salon CRM Software, and Salon Marketing Software.

Verdict

Tersavia is a strong fit for salons, spas, and other appointment-led businesses that want a broad booking and operations platform without per-seat or per-location platform fees. Its main advantage is the range of core tools included at no platform charge; its main reason to look elsewhere is the web-only format or the need for a full payroll service. Budget separately for AI Reception, marketing, or advertising if those services are part of the plan.