Gratsio

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Score7.1

Rank#2 of 42

From$9/mo

Free planYes

Free trialYes

Runs onAndroid, iOS, Web

Summary

Gratsio is a beauty and wellness marketplace and business-management platform for salons and independent professionals across the United States. Clients can book around the clock through the web, marketplace, or social links, with availability organized by staff member, room, and service. Businesses can keep client history, notes, preferences, and spending in a searchable CRM, and accept online prepayments, in-person card payments, gift cards, packages, and memberships. Its AI receptionist can answer chats and manage appointments across a salon website, Telegram, WhatsApp, Instagram, and SMS, escalating conversations to a person with the thread attached. Calendar sync works with Google, Apple iCloud, Microsoft 365, CalDAV, and .ics links, reading busy times without event titles. Gratsio is available on Android, iOS, and the web; bookings, payments, memberships, and client chat also open in a browser without downloads or updates. A free plan is available, paid plans start at $29/mo, and a 7-day trial is listed. Studio plans and above include payroll, bonuses, POS, accounting, inventory, and price tags.

Who it is for

Gratsio suits salons, barbershops, nail and spa studios, massage practices, medical spas, fitness businesses, and other studios. It is particularly relevant to businesses that need booking, client records, payments, and appointment messaging in one platform.

What is good

Self-service booking is available 24/7.
Client history and preferences sit in a searchable CRM.
AI receptionist handles appointment changes and cancellations.
Multiple calendar services and .ics links are supported.
Free plan and 7-day trial are listed.

What to know first

Bulk export and spreadsheet import are not one built feature.
Back-office tools are included on Studio plans and up.
Chain plan is required for API access.

Verdict

Gratsio brings booking, client management, payments, and appointment messaging together for beauty and wellness businesses. The free plan is available, while the listed Studio plan adds back-office tools and costs $29.00 USD per month.

Gratsio plans and pricing

All plans

Free Free 3 listings/month · 10 product listings/month · 25 store products · 2 blog posts/month · 1 staff seat · 10% service-booking commission · 20% product-sales commission gratsio.com · 30 Sept 2026

Pro $9/mo Billed $108 for 12 months 10 listings/month · 100 product listings/month · 300 store products · 5 promotions/month · 4 blog posts/month · unlimited AI messages · 1 staff seat · 0% service-booking commission gratsio.com · 30 Sept 2026

Studio $29/mo Billed $348 for 12 months 20 listings/month · 500 product listings/month · 2,500 store products · 10 promotions/month · 6 blog posts/month · unlimited AI messages · full CRM · 0% service-booking commission gratsio.com · 30 Sept 2026

Chain $149/mo Billed $1,788 for 12 months Up to 12 masters · 30 listings/month · 2,000 product listings/month · 10,000 store products · 15 promotions/month · 12 staff seats · API access · 0% service-booking commission gratsio.com · 30 Sept 2026

Premium Not published Google reviews import · before/after works gallery · free custom site design on annual billing gratsio.com · 30 Sept 2026

Compared on salon payroll software

Free plan: Yesgratsio.com
Paid from: $29/mogratsio.com
Commission tracking: Yesgratsio.com
Tip calculation: Yesgratsio.com
Tax filing: Nogratsio.com
Payroll reports: Yesgratsio.com

Facts

Product: Gratsio is a beauty and wellness marketplace connecting clients with salons and independent professionals across the United States.gratsio.com · 30 Sept 2026
Booking: The platform provides 24/7 self-service booking from the web, marketplace and social links with real-time availability by staff, room and service.gratsio.com · 30 Sept 2026
CRM: Gratsio keeps client history, notes, preferences and spend in one searchable CRM.gratsio.com · 30 Sept 2026
Payments: Businesses can take online prepayment, in-person card payments, gift cards, packages and memberships in one payment flow.gratsio.com · 30 Sept 2026
Back office: Payroll, bonuses, POS, accounting, inventory and price tags are included in the CRM on Studio plans and up.gratsio.com · 30 Sept 2026
Calendar integrations: Calendar sync supports Google, Apple iCloud, Microsoft 365, CalDAV and plain .ics links, reading busy time without event titles.gratsio.com · 30 Sept 2026
Messaging integrations: The AI receptionist can work on a salon website, Telegram, WhatsApp, Instagram and SMS.gratsio.com · 30 Sept 2026
API: API access for custom integrations is included with the Chain plan.gratsio.com · 30 Sept 2026
Security: Gratsio uses Helcim for card processing, Stripe for payouts, and automatically issues and renews HTTPS certificates for connected domains.gratsio.com · 30 Sept 2026
AI receptionist: The AI receptionist answers chats, books, reschedules and cancels appointments, and hands conversations to a person with the full thread.gratsio.com · 30 Sept 2026
Support: The partner support center states that live chat replies within 5 minutes and email replies within a day.gratsio.com · 30 Sept 2026
Data ownership: Gratsio says the client base belongs to the business and can be searched and exported, while bulk export and spreadsheet import are not yet built as a single feature.gratsio.com · 30 Sept 2026
Target users: Gratsio is built for beauty salons, barbershops, nail and spa studios, massage practices, medical spas, fitness and other studio businesses.gratsio.com · 30 Sept 2026
Browser access: Bookings, payments, memberships and client chat open in any browser with nothing to download or update.gratsio.com · 30 Sept 2026