Tendfor Contact Center
The facts below are what the maker publishes about Tendfor Contact Center, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Tendfor Contact Center's own pages, with the date it was checked.
What it does
- Administration
- A web administration interface supports queue, routing, IVR, and user configuration, with PowerShell support.checked 12 Oct 2026
- AI alignment
- The maker says Tendfor is designed to align with Microsoft Copilot Studio and Azure AI services for AI-powered workflows and automation.checked 12 Oct 2026
- Attendant console
- Attendants and operators can see user presence and availability, transfer calls, and search the directory in Teams.checked 12 Oct 2026
- Attendant tools
- Attendants can view users’ presence and availability, transfer calls, and search the directory in Teams.checked 12 Oct 2026
- Audience
- Tendfor is designed for organizations that value simplicity, mobility, and operational control, including teams working remotely or in hybrid setups.checked 12 Oct 2026
- Channels
- Supported channels include voice, Microsoft Teams Chat, web chat, WhatsApp, and Facebook Messenger.checked 12 Oct 2026
- Cloud foundation
- Tendfor is built on Microsoft 365 and Azure, with a scalable architecture for growing teams and enterprise communications.checked 12 Oct 2026
- CRM integrations
- The maker names Microsoft Dynamics 365 and Salesforce as CRM and business-system integrations.checked 12 Oct 2026
- Digital channel scope
- omnichannelchecked 23 Sep 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- Intended users
- Tendfor is designed for organizations using Microsoft Teams, including contact center agents, attendants, operators, and IT teams.checked 12 Oct 2026
- IVR builder
- Yeschecked 23 Sep 2026
- Product
- Tendfor is a Microsoft Teams-native omnichannel contact center and attendant console for managing voice and digital customer communication.checked 12 Oct 2026
- Proof of concept
- AnywhereNow offers a complimentary proof of concept for Tendfor; the page does not specify a trial duration.checked 12 Oct 2026
- Remote work
- Agents can work across Teams, mobile, web, and Windows clients while remaining connected to queues and customer conversations.checked 12 Oct 2026
- Reporting
- Interactive dashboards and web-based wallboards provide real-time visibility into queues, performance, and customer demand.checked 12 Oct 2026
- Routing
- It offers intelligent queues, skills-based routing, IVRs, and presence-aware distribution.checked 12 Oct 2026
- Security
- AnywhereNow says its Dialogue Cloud platform is delivered from Microsoft Azure and that ISO and NEN certifications support data safety.checked 12 Oct 2026
- Support
- Existing Tendfor users can contact support by email at [email protected] or by the listed global and US phone numbers.checked 12 Oct 2026
The company
- Founded
- 2010checked 19 Oct 2026
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