TELAIR Nova
The facts below are what the maker publishes about TELAIR Nova, checked and dated. Our editors have not written about it yet.
Plans and prices
From TELAIR Nova's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | — | 2,000 outbound minutes per seat · 1 device per seat · 1 phone number per seat · 2 ring groups · 1 call queue · 3 IVR menus |
| Pro | — | 4,000 outbound minutes per seat · 3 devices per seat · 1 phone number per seat · 5 ring groups · 3 call queues · 10 IVR menus |
| Ultra | — | 6,000 outbound minutes per seat · 3 devices per seat · 1 phone number per seat · 15 ring groups · 10 call queues · 50 IVR menus |
| Nova PBX Enterprise | — | Multi-organization support · Hardware fleets · Regulated-industry support |
| Standard | $13 a month | All core PBX features · Unlimited Canada & US calling · Basic call queues & analytics · Mobile & desktop apps · $13/user/month; starting price, billed annually |
| Plus | $27 a month | Everything in Standard · Advanced call center features · AI transcription & summarization · CRM integrations & API access · $27/user/month; starting price, billed annually |
The facts
Each one read from TELAIR Nova's own pages, with the date it was checked.
What it does
- AI
- Its AI features include voicemail transcription, call recording transcription and summarization, and sentiment analysis for queues.checked 12 Oct 2026
- AI availability
- TELAIR says AI features are available on select plans and directs customers to contact it to learn which plan fits.checked 12 Oct 2026
- Analytics limit
- Historical analytics are available for up to two years, according to the hosted PBX page.checked 12 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Call handling
- Features include a multi-level auto attendant with customizable menus and routing, hunt groups, call parking, and time-based routing.checked 12 Oct 2026
- Calling
- The hosted PBX page says plans include unlimited calls within Canada and the USA.checked 12 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- Desktop availability
- TELAIR Connect is listed for Windows, Mac, and Linux as a Progressive Web App, with a modern web browser required.checked 12 Oct 2026
- Integrations
- The hosted PBX page names Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Teams, Microsoft Entra ID, and a REST API.checked 12 Oct 2026
- Messaging
- TELAIR lists SMS/MMS messaging among its core features.checked 12 Oct 2026
- Mobile availability
- The downloads page lists Cloud Softphone for iOS 13.0 or later and Android 6.0 or later; activation requires a QR code from support.checked 12 Oct 2026
- Product
- TELAIR describes its offering as a cloud hosted PBX and business communications system.checked 12 Oct 2026
- Security and data location
- TELAIR says it is Canadian-owned and operated, uses data centers across Canada, and that customer data never leaves the country.checked 12 Oct 2026
- Support
- TELAIR says each account has a dedicated support pod of three specialists and gives an average response time under two hours.checked 12 Oct 2026
- Uptime
- The hosted PBX page advertises a 99.99% uptime SLA and says its infrastructure has automatic failover and geo-redundant data centers.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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