Technisoft Service Manager

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Score6.5

Rank#3 of 31

Free planNo

Runs onAndroid, iOS, Web, Windows

Summary

Technisoft Service Manager is a computerized maintenance management system integrated with Sage 300 for service and maintenance operations. It is designed for asset-based organizations managing plant, infrastructure, equipment, and field technicians. The system tracks job costs and profitability across materials, labor, overhead, and work in progress. It also covers preventative maintenance, equipment history, warranties, rentals, serial and lot tracking, and service agreements. The Advanced Scheduling add-on provides calendar and timeline views, technician dispatch, maps, routing, alerts, and email notifications. The Field Portal add-on supports online and offline work on Apple, Android, and Windows devices, including job details, time entry, parts, photos, and signatures. A separate Customer Portal lets customers submit requests, track jobs, approve quotes, review equipment and invoices, and pay invoices through a secure payment gateway. Pricing is on request, and products are sold through authorized Sage 300 Solution Providers, which also arrange demonstrations. Versions must match the Sage 300 version, and support has been discontinued for versions 2023 and earlier.

Who it is for

Service Manager suits asset-based service organizations that manage equipment, infrastructure, plant, and field technicians. It is intended for organizations using Sage 300 for accounting and service operations.

What is good

Tracks job costs across labor, materials, and overhead.
Includes equipment history and preventative maintenance features.
Field Portal supports online and offline work.
Customer Portal supports quote approvals and invoice payments.

What to know first

Pricing is available on request.
Sales and demonstrations go through a Sage 300 Solution Provider.
Versions must match the Sage 300 version.
Support has ended for versions 2023 and earlier.

Verdict

Service Manager combines maintenance and field-service operations with Sage 300 data. Prospective buyers need a compatible Sage 300 version and must arrange purchase and demonstrations through a solution provider.

Technisoft Service Manager plans and pricing

All plans

Service Manager Not published Sold through a Sage 300 Solution Provider · First year Software Assurance is compulsory technisoft.com · 30 Sept 2026

Compared on job costing software

Budget vs. actuals: Yestechnisoft.com
Labor time tracking: Yestechnisoft.com
Material cost tracking: Yestechnisoft.com
Subcontractor costs: Yestechnisoft.com
Profitability reporting: Yestechnisoft.com
Mobile access: ios_androidtechnisoft.com

Facts

Product: Service Manager is a computerized maintenance management system integrated with Sage 300 for managing service and maintenance operations.technisoft.com · 30 Sept 2026
Designed for: The software is designed for asset-based service organizations managing plant, infrastructure, equipment, and field technicians.technisoft.com · 30 Sept 2026
Job costing: It tracks job costs and profitability, including materials, labor, overhead, and work in progress.technisoft.com · 30 Sept 2026
Maintenance and equipment: Features include preventative maintenance, equipment history, warranty, rental, serial and lot tracking, and service agreements.technisoft.com · 30 Sept 2026
Scheduling: The Advanced Scheduling add-on supports calendar and timeline views, technician dispatch, maps, routing, alerts, and email notifications.technisoft.com · 30 Sept 2026
Field access: The Field Portal add-on supports online and offline field work on Apple, Android, and Windows devices, with job details, time entry, parts, photos, and signatures.technisoft.com · 30 Sept 2026
Customer portal: The Customer Portal lets customers submit requests, track jobs, approve quotes, review equipment and invoices, and pay invoices through a secure payment gateway.technisoft.com · 30 Sept 2026
Integration: Service Manager is fully integrated with Sage 300 and provides service, job costing, and equipment data alongside the accounting platform.technisoft.com · 30 Sept 2026
Security: Field Portal requires authenticated login and lets administrators specify user access to features.technisoft.com · 30 Sept 2026
Support and updates: Annual Software Assurance includes updates and support issue management, and is priced at 18% of the Technisoft software Suggested Retail Price.technisoft.com · 30 Sept 2026
Purchase and demo: Technisoft says its products are not sold directly to the public and that product demonstrations must be arranged through an authorized Sage 300 Solution Provider.technisoft.com · 30 Sept 2026
Compatibility limit: Service Manager versions must match the Sage 300 version, and product support has been discontinued for versions 2023 and earlier.technisoft.com · 30 Sept 2026