Teams Voice Recording
Teams Voice Recording is a web service that automatically records Microsoft Teams calls for compliance and archives recordings and transcripts in a SharePoin…
What Teams Voice Recording is
Teams Voice Recording is a web service that automatically records Microsoft Teams calls for compliance and archives recordings and transcripts in a SharePoint library within the customer’s Microsoft 365 tenant. Its bot can join through a compliance policy, manual or API action, Exchange calendar auto-join, or direct one-to-one calls. Audio is captured as a combined recording and as separate participant tracks. Azure AI Speech-to-Text with speaker diarization creates searchable transcripts attributed to speakers. The provider provisions, hosts, monitors, patches, and supports a dedicated single-tenant server for each client, keeping processing and stored material separate. Every plan includes unlimited recording for in-scope users without a per-call meter. Servers are hosted in the United States and managed by a US-based team. Transfers are described as encrypted in transit, with access controlled through Microsoft 365 and SharePoint permissions. Pricing requires a quote and scales with users and retention or storage needs.
Good
- Multiple Teams recording triggers
- Combined and participant audio
- Speaker-attributed searchable transcripts
- Dedicated single-tenant servers
- Unlimited in-scope recording
Watch out
- Pricing requires a quote
- US server residency
- Customers manage compliance configuration
- Certifications are planned or in progress
Who it suits
The service is aimed at regulated organizations, including healthcare, financial services, legal, and contact centers. It suits teams needing dedicated recording infrastructure, searchable transcripts, and SharePoint archiving.
Verdict
Teams Voice Recording focuses on controlled Teams capture, transcription, and SharePoint archiving for regulated environments. Buyers should confirm retention, storage, consent practices, and their own Microsoft 365 responsibilities during the quote process.
Plans and prices
From Teams Voice Recording's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | Priced on request | Multiple teams · higher recording volume · extended retention and storage · Monthly; quote required, scaled to in-scope users and retention/storage needs |
| Enterprise | Priced on request | Organization-wide coverage · high user counts and recording volume · long-horizon retention · priority US-based support · Custom monthly quote |
| Team | Priced on request | Smaller in-scope groups · standard retention · transcription and SharePoint archiving · Monthly; quote required, scaled to in-scope users and retention/storage needs |
The facts
Each one read from Teams Voice Recording's own pages, with the date it was checked.
What it does
- Archiving
- Recordings and transcripts upload to a SharePoint document library in the customer's Microsoft 365 tenant.checked 4 Oct 2026
- Audio capture
- The service records combined and per-participant audio.checked 4 Oct 2026
- Certification status
- The security page says SOC 2 or ISO 27001 certifications on its roadmap are described as planned or in progress, not as achieved.checked 4 Oct 2026
- Customer responsibility
- Customers assign Teams compliance policies and own their Microsoft 365 configuration, access policies, consent practices, and overall compliance program.checked 4 Oct 2026
- Data residency
- The dedicated recording server is hosted in the United States and managed by a US-based team.checked 4 Oct 2026
- Included usage
- Every plan includes unlimited recording for in-scope users, with no per-call meter.checked 4 Oct 2026
- Intended users
- The company describes the service for regulated organizations and names healthcare, financial services, legal, and contact centers as target industries.checked 4 Oct 2026
- Managed service
- The provider provisions, hosts, monitors, patches, and supports a dedicated server for each client.checked 4 Oct 2026
- Purpose
- The service automatically records Microsoft Teams calls for compliance and archives recordings and transcripts.checked 4 Oct 2026
- Recording triggers
- The bot can join through a compliance policy, manual/API join, Exchange calendar auto-join, or direct 1:1 calls.checked 4 Oct 2026
- Security controls
- The company states that data moving between the service and the customer’s tenant is encrypted in transit, and access is governed through Microsoft 365 and SharePoint permissions.checked 4 Oct 2026
- Security isolation
- Each client’s processing, recordings, and transcripts run on a dedicated single-tenant server without co-mingling client data.checked 4 Oct 2026
- Transcription
- Azure AI Speech-to-Text with speaker diarization produces searchable, speaker-attributed transcripts.checked 4 Oct 2026
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