MiaRec
7.4#2 in call recording softwareFrom $25 a monthWebAPILinuxSelf-hosted
VisitMiaRec vs Teams Voice Recording
Teams Voice Recording
5.3#20 in call recording softwareWeb
VisitWhat both publish
| Fact | MiaRec | Teams Voice Recording |
|---|---|---|
| Security controls | The security program lists auto-redaction, role-based access with audit logs, encrypted files, vulnerability monitoring, and penetration testing. | The company states that data moving between the service and the customer’s tenant is encrypted in transit, and access is governed through Microsoft 365 and SharePoint permissions. |
MiaRec plans
- Essentials$25 a month
- Professional$35 a month
- Enterprise$50 a month
Teams Voice Recording plans
- BusinessPriced on request
- EnterprisePriced on request
- TeamPriced on request
Pick MiaRec if…
MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.
Pick Teams Voice Recording if…
The service is aimed at regulated organizations, including healthcare, financial services, legal, and contact centers. It suits teams needing dedicated recording infrastructure, searchable transcripts, and SharePoint archiving.