Tars
The facts below are what the maker publishes about Tars, checked and dated. Our editors have not written about it yet.
Plans and prices
From Tars's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Premium | $499 a month | 500–10,000 conversations/month · advanced LLM models · 20 Knowledge Bases · live chat support · ISO and SOC 2 · 12-month data retention · monthly; yearly billing advertised as 17% off |
| Freemium | Free | 50 conversations/month · basic LLM models · 5 Knowledge Bases · community support · 1-month data retention · monthly |
| Live Chat add-on | $600 a year | Available to Premium and Enterprise buyers · per seat/year |
| Professional support services add-on | $5,000 a year | Available to Premium buyers · designated customer success manager and guided support · per agent/year |
| Enterprise | Priced on request | Configurable volume · unlimited Knowledge Bases · custom integrations · dedicated account manager · role-based access control · HIPAA, ISO and SOC 2 · SSO · configurable retention · custom pricing |
The facts
Each one read from Tars's own pages, with the date it was checked.
What it does
- Agent builder
- Its no-code platform lets users build AI Agents without writing code.checked 29 Sep 2026
- Analytics
- Tars reports topic clusters, sentiment and AI customer-experience quality scores, with recommendations linked to agent configuration.checked 21 Oct 2026
- API
- The Agent Builder platform includes an API Integration component for connecting agents to a technology stack and fetching or submitting data in real time.checked 29 Sep 2026
- Audience
- The Freemium plan is described as for individuals and small businesses, Premium for mid-size businesses, and Enterprise for large teams and organizations.checked 29 Sep 2026
- Automation
- Agents can use tools, branch by user intent, and combine retrieval with multi-step workflows.checked 29 Sep 2026
- Built-in tools
- Built-in capabilities include web search, code execution, PDF/CSV generation, structured-data extraction and reading customer-uploaded files.checked 21 Oct 2026
- Channels
- Tars describes deployment across Web, WhatsApp, and Email with conversations carried across channels.checked 29 Sep 2026
- Conversation counting
- A conversation includes all messages between the Agent and user within 24 hours, whether there are 2 messages or 20.checked 29 Sep 2026
- Cross-channel deployment
- One agent deployment can serve web, WhatsApp and email while retaining a continuous conversation thread.checked 21 Oct 2026
- Custom integrations
- Developers can define custom tools with API endpoints, authentication methods and actions inside the builder.checked 21 Oct 2026
- Human escalation
- Agents can hand conversations to live staff for resolution.checked 21 Oct 2026
- Integrations
- Tars advertises more than 700 prebuilt integrations covering CRM, payments, marketing, databases, communications and scheduling.checked 21 Oct 2026
- Integration security
- OAuth is used for major services, API keys are encrypted at rest, and connection health is monitored for failures.checked 21 Oct 2026
- Knowledge and retrieval
- Agents can be grounded in knowledge bases with measurable retrieval quality before deployment.checked 21 Oct 2026
- Knowledge retrieval
- Agents can retrieve answers from connected Knowledge Bases trained on sources such as websites and PDFs.checked 29 Sep 2026
- Licence and hosting
- The product is presented as a commercial hosted SaaS service with paid tiers; the cited official pages do not publish an open-source licence or self-hosting package.checked 21 Oct 2026
- Limit: analytics and reporting
- G2 reviewers report that analytics and reporting do not always match their operational requirements.checked 21 Oct 2026
The company
- Company headquarters
- LinkedIn lists the headquarters in Newark, Delaware, United States.checked 21 Oct 2026
- Company history
- Tars says its founders began in 2015 and built its core self-serve no-code Agent Builder between 2016 and 2018.checked 29 Sep 2026
- Company size and ownership
- LinkedIn lists Tars as privately held with 51–200 employees.checked 21 Oct 2026
- Founded
- LinkedIn and Gartner list the company as founded in 2016.checked 21 Oct 2026
- Headquarters
- Newark, Delaware, United Stateschecked 28 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
- Free tier limit
- After 50 conversations in a month, the AI Agent stops working until the customer upgrades; the free conversation allowance resets monthly.checked 29 Sep 2026
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