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Symphony Billing

Place
#28 of 31
Score
5.4
Symphony Billing's website

The facts below are what the maker publishes about Symphony Billing, checked and dated. Our editors have not written about it yet.

Plans and prices

From Symphony Billing's own pricing page, checked 11 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Custom pricingPriced on requestContact sales for pricing

The facts

Each one read from Symphony Billing's own pages, with the date it was checked.

What it does

Analytics
Real-time dashboards cover usage, revenue, and operational KPIs, and the site says AI and business intelligence surface anomalies.checked 11 Oct 2001
APIs
The integrations page says Symphony can integrate through thousands of documented REST and SOAP APIs.checked 11 Oct 2001
Industries
The site presents Symphony for telecom carriers, telcos, MVNOs, MVNEs, ISPs, and MNOs, and also lists utilities, insurance, and airports.checked 11 Oct 2001
Integrations
Named integrations include Avalara and CSI Longwood for tax calculation, Intrado for e911, Authorize.net, CenPOS, Stripe and Plaid for payments, and USPS address validation.checked 11 Oct 2001
Integration support
The maker says its team guides planning and setup, assists with data migration and user training, and conducts user acceptance testing before deployment.checked 11 Oct 2001
Intended users
The maker presents Symphony for telecom carriers, telcos, and MVNOs, and says it supports needs from MVNO launches to IoT billing.checked 10 Oct 2001
Operations support
The homepage advertises 24×7×365 managed operations and a 24×7 NOC with expert squads.checked 11 Oct 2001
Partner management
It supports multi-tier partner billing, automated commissions, branded invoices, and white-label portals for partners and resellers.checked 11 Oct 2001
Provisioning
It offers order, workflow, and inventory management, with API-first provisioning for service activation across pre-paid and post-paid.checked 11 Oct 2001
Purpose
Symphony is a telecom billing platform for carriers, telcos, and MVNOs that combines quoting-to-cash, provisioning, analytics, and partner management.checked 11 Oct 2001
Scale
The homepage states the platform has 30+ integrated modules and says they replace 6+ tools.checked 11 Oct 2001
Security
Security features include role-based access controls, real-time visibility and audit trails, granular permissions, and approval workflows.checked 10 Oct 2001
Security controls
The security page describes role-based access controls, audit trails, approval workflows, and dashboards for monitoring access, system activity, billing changes, and operational risk.checked 11 Oct 2001
Support
The maker describes dedicated support and advertises managed operations centers running 24/7/365.checked 10 Oct 2001

Money

Billing
The platform supports quoting, rating, invoicing, payments, real-time charging and mediation, partner settlements, taxation, and commissions.checked 11 Oct 2001
Billing features
Its billing and monetization capabilities include quoting, rating, invoicing, payments, real-time charging, mediation, partner settlements, taxation, and commissions.checked 10 Oct 2001

The company

Company history
IntegraTouch, the developer of the Symphony OSS/BSS suite, says it has delivered IT professional services since 2002.checked 10 Oct 2001
Headquarters
The company says its headquarters are in Rochester, New York.checked 11 Oct 2001
Maker
IntegraTouch develops the Symphony OSS/BSS suite for the telecom industry and says it has served customers since 2002.checked 11 Oct 2001

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