SureFeedback
The facts below are what the maker publishes about SureFeedback, checked and dated. Our editors have not written about it yet.
Plans and prices
From SureFeedback's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Cloud Starter | $19 a year | 5 Sites · 5 Mockups · $199 first year. Renews at $299 |
| Cloud Professional | $29 a year | 20 Sites · 20 Mockups · $349 first year. Renews at $499 |
| Cloud Business | $59 a year | Unlimited Sites · Unlimited Mockups · $699 first year. Renews at $999 |
| Self-Hosted Starter | $99 a year | 1 Dashboard Site · $99 ~~$119~~/year* |
| Self-Hosted Professional | $139 a year | 3 Dashboard Site · $139 ~~$159~~/year* |
| Self-Hosted Business | $169 a year | 5 Dashboard Site · $169 ~~$199~~/year* |
The facts
Each one read from SureFeedback's own pages, with the date it was checked.
What it does
- Availability target
- The Cloud terms state a target uptime of 99.9% and say uninterrupted or error-free service is not guaranteed.checked 11 Oct 2026
- Feedback tools
- The Cloud service provides screenshots, annotations, comments, team workflows, and project and workspace management.checked 11 Oct 2026
- Guest feedback
- Clients or guests can leave feedback without logging in by providing their name and email.checked 11 Oct 2026
- Integrations
- The pricing page lists Ottokit and ZipWP integrations as coming soon and includes a WordPress plugin.checked 11 Oct 2026
- Intended users
- The maker lists freelancers, product development teams, web agencies, and QA teams as use cases.checked 11 Oct 2026
- Payment data
- SureFeedback says it does not store credit card numbers; card details are entered directly with Stripe or PayPal.checked 11 Oct 2026
- Purpose
- SureFeedback Cloud collects and manages visual feedback on websites.checked 11 Oct 2026
- Review workflow
- Plans list Kanban task management, page approvals, request-changes notifications, analytics, and reporting.checked 11 Oct 2026
- Security
- The privacy policy says screenshots are encrypted and access-controlled, with retention following project and account settings.checked 11 Oct 2026
- Self-hosted option
- The self-hosted version is a WordPress plugin that stores projects and feedback in the customer’s WordPress dashboard and server.checked 11 Oct 2026
- Support
- Cloud plans include product support and documentation for setup, configuration, and day-to-day usage; higher plans have priority support.checked 11 Oct 2026
- Website support
- Cloud works with WordPress, Shopify, and custom websites through a lightweight JavaScript widget or snippet; WordPress has a connector plugin.checked 11 Oct 2026
The company
- Data ownership
- For the self-hosted plugin, data is stored on the customer’s WordPress server; Cloud receives it only if the customer explicitly connects it.checked 11 Oct 2026
- Headquarters
- Claymont, Delaware, United Stateschecked 28 Sep 2026
Money
- Trial limits
- The 7-day free trial allows one organization, one connected site, and up to 50 invited users.checked 11 Oct 2026
Alternatives to SureFeedback
- 1
Featurebase
Free planAndroidiOSWebAPI8.1From $29 a month - 2
Sleekplan
Free planAndroidiOSWebAPI8.1From $13 a month - 3
UserJot
Free planAndroidiOSWebAPI8.1From $29 a month - 4
Beamer
Free planAndroidiOSWebAPI8.0From $59 a month - 5
Zonka Feedback
AndroidiOSWebAPI7.8From $99 a month - 6
Canny
Free planWebAPIExtension7.6From $79 a month