Spike.sh
Spike.sh is an incident management and alerting platform for responding to service problems.
What Spike.sh is
Spike.sh is an incident management and alerting platform for responding to service problems. It groups and de-duplicates alerts, detects duplicates and recoveries automatically, and uses AI to draft incident titles and suggest severity and priority. On-call schedules and escalation policies route alerts through phone, SMS, Slack, and the mobile app. Status pages support custom domains, private access, embeddable live widgets, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. Spike says it connects to more than 80 monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams. Standard costs $7.00 per user per month with 100 total phone and SMS alerts, one one-person schedule, one central number, and five incoming calls monthly. Business costs $14.00 per user per month with unlimited alerts, multiple teams, unlimited schedules, and unlimited live call routing. A 14-day trial is available.
Good
- Automatic alert grouping and duplicate detection
- AI suggests incident severity and priority
- On-call routing uses phone, SMS, Slack, and mobile
- Status pages support custom domains and private access
- Connects to 80+ monitoring and error tools
Watch out
- No free plan is available
- Production infrastructure is hosted in the United States
- Team work depends on paid plans
Who it suits
Spike.sh suits teams that need routed incident alerts, on-call escalation, and public or private status pages. It supports phone and SMS alerts in over 100 regions.
Verdict
Spike.sh brings alert handling, escalation, status communication, and integrations into one service. Standard and Business plans differ mainly in alert and routing capacity.
Plans and prices
From Spike.sh's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard | $7 a month | 100 total Phone and SMS alerts · 1 on-call schedule (1 person) · 1 central phone number · 5 incoming calls/month · per user / month |
| Business | $14 a month | Unlimited Phone and SMS alerts · multiple teams · unlimited on-call schedules · unlimited live call routing · per user / month |
| Enterprise | Priced on request | SSO · dedicated support channel · managed live call routing · tailored incident insights · Contact Sales |
The facts
Each one read from Spike.sh's own pages, with the date it was checked.
What it does
- AI
- Spike uses AI to write incident titles and suggest severity and priority, and offers MCP connections for AI clients and agents.checked 7 Oct 2026
- Compliance
- Spike's data processing addendum says it is working towards SOC 2 compliance, with current status and reports available on request.checked 7 Oct 2026
- Custom domain
- Yeschecked 19 Sep 2026
- Data location
- Spike says its production infrastructure and databases are hosted in the United States, and its personnel access production systems from India.checked 7 Oct 2026
- Incident handling
- Spike groups and de-duplicates alerts, and can automatically detect duplicates and recoveries.checked 7 Oct 2026
- Incident updates
- Yeschecked 19 Sep 2026
- Integrations
- Spike says it connects to 80+ monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams.checked 7 Oct 2026
- Maintenance scheduling
- Yeschecked 19 Sep 2026
- On-call
- On-call schedules and escalation policies route alerts to responders through channels including phone, SMS, Slack, and the mobile app.checked 7 Oct 2026
- Private status page
- Yeschecked 19 Sep 2026
- Purpose
- Spike is an incident management and alerting platform that calls the team when things go wrong and helps triage, fix, and close incidents.checked 7 Oct 2026
- Regional coverage
- The pricing FAQ says Phone and SMS alerts are supported in over 100 regions.checked 7 Oct 2026
- Security
- Spike says data is encrypted at rest with AES-256, traffic uses TLS and HSTS, production access is limited, and backups are encrypted.checked 7 Oct 2026
- Status pages
- Status pages support custom domains, private access, an embeddable live widget, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom.checked 7 Oct 2026
- Subscriber channels
- multi-channelchecked 19 Sep 2026
- Support
- Standard includes email support, Business adds live chat, and Enterprise includes a dedicated support channel.checked 7 Oct 2026
The company
- Company
- Spike is operated by FatSync Software Private Limited, an India-registered company with a registered office in Pune, Maharashtra.checked 7 Oct 2026
- Headquarters
- Pune, Maharashtra, Indiachecked 28 Sep 2026
Money
- Free plan
- Nochecked 19 Sep 2026
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