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Spike.sh

Spike.sh is an incident management and alerting platform for responding to service problems.

Place
#8 of 25
Score
7.2
Spike.sh's website

What Spike.sh is

Spike.sh is an incident management and alerting platform for responding to service problems. It groups and de-duplicates alerts, detects duplicates and recoveries automatically, and uses AI to draft incident titles and suggest severity and priority. On-call schedules and escalation policies route alerts through phone, SMS, Slack, and the mobile app. Status pages support custom domains, private access, embeddable live widgets, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. Spike says it connects to more than 80 monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams. Standard costs $7.00 per user per month with 100 total phone and SMS alerts, one one-person schedule, one central number, and five incoming calls monthly. Business costs $14.00 per user per month with unlimited alerts, multiple teams, unlimited schedules, and unlimited live call routing. A 14-day trial is available.

Good

  • Automatic alert grouping and duplicate detection
  • AI suggests incident severity and priority
  • On-call routing uses phone, SMS, Slack, and mobile
  • Status pages support custom domains and private access
  • Connects to 80+ monitoring and error tools

Watch out

  • No free plan is available
  • Production infrastructure is hosted in the United States
  • Team work depends on paid plans

Who it suits

Spike.sh suits teams that need routed incident alerts, on-call escalation, and public or private status pages. It supports phone and SMS alerts in over 100 regions.

Verdict

Spike.sh brings alert handling, escalation, status communication, and integrations into one service. Standard and Business plans differ mainly in alert and routing capacity.

Plans and prices

From Spike.sh's own pricing page, checked 7 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Standard$7 a month100 total Phone and SMS alerts · 1 on-call schedule (1 person) · 1 central phone number · 5 incoming calls/month · per user / month
Business$14 a monthUnlimited Phone and SMS alerts · multiple teams · unlimited on-call schedules · unlimited live call routing · per user / month
EnterprisePriced on requestSSO · dedicated support channel · managed live call routing · tailored incident insights · Contact Sales

The facts

Each one read from Spike.sh's own pages, with the date it was checked.

What it does

AI
Spike uses AI to write incident titles and suggest severity and priority, and offers MCP connections for AI clients and agents.checked 7 Oct 2026
Compliance
Spike's data processing addendum says it is working towards SOC 2 compliance, with current status and reports available on request.checked 7 Oct 2026
Custom domain
Yeschecked 19 Sep 2026
Data location
Spike says its production infrastructure and databases are hosted in the United States, and its personnel access production systems from India.checked 7 Oct 2026
Incident handling
Spike groups and de-duplicates alerts, and can automatically detect duplicates and recoveries.checked 7 Oct 2026
Incident updates
Yeschecked 19 Sep 2026
Integrations
Spike says it connects to 80+ monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams.checked 7 Oct 2026
Maintenance scheduling
Yeschecked 19 Sep 2026
On-call
On-call schedules and escalation policies route alerts to responders through channels including phone, SMS, Slack, and the mobile app.checked 7 Oct 2026
Private status page
Yeschecked 19 Sep 2026
Purpose
Spike is an incident management and alerting platform that calls the team when things go wrong and helps triage, fix, and close incidents.checked 7 Oct 2026
Regional coverage
The pricing FAQ says Phone and SMS alerts are supported in over 100 regions.checked 7 Oct 2026
Security
Spike says data is encrypted at rest with AES-256, traffic uses TLS and HSTS, production access is limited, and backups are encrypted.checked 7 Oct 2026
Status pages
Status pages support custom domains, private access, an embeddable live widget, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom.checked 7 Oct 2026
Subscriber channels
multi-channelchecked 19 Sep 2026
Support
Standard includes email support, Business adds live chat, and Enterprise includes a dedicated support channel.checked 7 Oct 2026

The company

Company
Spike is operated by FatSync Software Private Limited, an India-registered company with a registered office in Pune, Maharashtra.checked 7 Oct 2026
Headquarters
Pune, Maharashtra, Indiachecked 28 Sep 2026

Money

Free plan
Nochecked 19 Sep 2026

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