SparkTG
The facts below are what the maker publishes about SparkTG, checked and dated. Our editors have not written about it yet.
Plans and prices
From SparkTG's own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| VCC Lite | — | 5 agents |
| VCC Startup | — | 20 agents |
| VCC Enterprise | — | Unlimited agents |
| Starter | ₹9,900 a month | 300 voice enquiries (600 mins) · 5,000 chat enquiries (50,000 msgs) · Real estate AI voicebot and WhatsApp/website chatbot |
| Growth | ₹19,900 a month | 700 voice enquiries (1,400 mins) · 12,000 chat enquiries (120,000 msgs) · Follow-up sequences · Priority support |
| Scale | ₹34,900 a month | 1,200 voice enquiries (2,400 mins) · 20,000 chat enquiries (200,000 msgs) · 2 agent logins · CRM integration support included |
| Virtual Contact Center (VCC) | Priced on request | Custom pricing · Volume discounts · Flexible terms · Custom integrations |
The facts
Each one read from SparkTG's own pages, with the date it was checked.
What it does
- APIs
- SparkTG advertises open APIs and webhooks and links to API documentation, code samples, and integration guides.checked 11 Oct 2026
- Contact center features
- The VCC page lists blended calling, real-time call statistics, a browser-based agent dashboard, live call monitoring and whispering, and auto and predictive dialers.checked 11 Oct 2026
- Digital channel scope
- omnichannelchecked 23 Sep 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- Integrations
- The site lists HubSpot, Zendesk, LeadSquared, Freshdesk, Salesforce, Zoho, Shopify, Microsoft, Kapture, Vtiger, and Pipedrive among its integrations.checked 11 Oct 2026
- Intended users
- SparkTG presents Suno for field and distributed teams and SparkTG Agent App for contact-center agents and supervisors.checked 11 Oct 2026
- IVR
- The IVR system recognizes voice and keypad inputs and routes callers to information, agents, or departments.checked 11 Oct 2026
- IVR builder
- Yeschecked 23 Sep 2026
- Maximum agents
- 5checked 23 Sep 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Payment security
- The privacy policy says Razorpay processes payments, SparkTG does not store card data on its servers, and payment processing uses PCI-DSS encryption.checked 11 Oct 2026
- Product
- SparkTG describes its platform as a cloud communication service combining IVR, WhatsApp Business API, AI voice bots, and a cloud contact center.checked 11 Oct 2026
- Security
- The privacy policy says data is encrypted in transit and at rest, backups are encrypted and isolated, and staff access is limited and logged.checked 11 Oct 2026
- Support
- The contact page says support is available by email, phone, and chat, with service levels varying by plan, and it aims to respond within 24 business hours.checked 11 Oct 2026
- VCC pricing
- VCC pricing is custom and the page invites prospective customers to contact the team for a quote.checked 11 Oct 2026
- Voice and chat automation
- Its AI voice and chat bots are described as providing round-the-clock responses and automating routine customer interactions.checked 11 Oct 2026
The company
- Headquarters
- Sector-142, Noida, Indiachecked 19 Oct 2026
Where it runs
- Mobile apps
- Suno supports Android 8.0 or later; SparkTG Agent App supports Android 7.0 or later and iOS 16 or later.checked 11 Oct 2026
- SparkTG says its WhatsApp Business API supports automated messages, rich media, order updates, appointment reminders, support messages, and marketing campaigns.checked 11 Oct 2026
Alternatives to SparkTG
- 1
Genesys Cloud CX
AndroidiOSWebAPI8.8From $75 a month - 2
VICIdial
Free planOpen sourceAndroidiOSWebAPI8.8Free plan - 3
Amazon Connect
AndroidiOSWebAPI8.7 - 4
Agentforce Contact Center
AndroidiOSWebAPI8.5From $50 a month - 5
CallHub
Free planAndroidiOSWebAPI8.5Free plan - 6
Freshcaller
Free planAndroidiOSWeb8.4From $15 a month