SnapCall
The facts below are what the maker publishes about SnapCall, checked and dated. Our editors have not written about it yet.
Plans and prices
From SnapCall's own pricing page, checked 10 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | Priced on request | 10 Visual AI skills per ticket · 4Go storage · 12 months media retention |
| Light | Priced on request | 5 Visual AI skills per ticket · 2Go storage · 6 months media retention |
| SCALE | Priced on request | 20 Visual AI skills per ticket · Custom storage · Custom media retention |
The facts
Each one read from SnapCall's own pages, with the date it was checked.
What it does
- AI capabilities
- Listed AI capabilities include triage, transcripts, summaries, content recognition, data extraction, custom skills, and KYC.checked 10 Oct 2026
- Automations
- SnapCall says it can auto-tag tickets, fill custom fields, trigger macros and workflows, and identify missing or unprocessable media.checked 10 Oct 2026
- Calls
- SnapCall Call provides browser-friendly video support built into a CRM, including live visual guidance for customers and agents.checked 10 Oct 2026
- Install requirement
- SnapCall advertises that its solution requires no installs and works with a CRM.checked 10 Oct 2026
- Integrations
- The integrations page lists Zendesk, Salesforce, LiveChat, Intercom, Kustomer, ServiceNow, Cal, Jumio, Resistant AI, Poly AI, and Zapier.checked 10 Oct 2026
- Key integrations
- Zendesk,Salesforce,LiveChat,Intercom,Kustomer,ServiceNow,Zapier,Cal.com,Jumio,Resistant AI,Poly AIchecked 20 Sep 2026
- Limits
- Unused media credits do not roll over, and customers must choose AI or non-AI packages because combining them is not possible.checked 10 Oct 2026
- Max participants
- 4checked 20 Sep 2026
- Media inputs
- SnapCall lists ticket attachments, PDFs, images, videos, audio recordings, screen recordings, and live-call snapshots as supported inputs or capture options.checked 10 Oct 2026
- Media retention
- The listed media retention is 6 months for Light, 12 months for Core, and custom for SCALE.checked 10 Oct 2026
- Meeting duration limit
- 360checked 20 Sep 2026
- Meeting recording
- Yeschecked 20 Sep 2026
- Product
- SnapCall describes itself as a Visual AI platform that analyzes customer visuals and triggers actions in support tools.checked 10 Oct 2026
- Screen sharing
- Yeschecked 20 Sep 2026
- Security
- SnapCall says it complies with SOC 2 and HIPAA standards and processes and stores customer data according to European privacy regulations.checked 10 Oct 2026
- Security options
- The pricing page lists SAML SSO, SOC 2 Type 2 reports, and a BAA for HIPAA under governance and security.checked 10 Oct 2026
- Support
- The pricing page lists chat support, priority support, 24/7 real-time Slack Connect, dedicated onboarding, and a dedicated customer success manager.checked 10 Oct 2026
- Workflow
- The platform captures customer media, routes it, analyzes it with AI skills, automates actions in connected tools, and can resolve or escalate tickets.checked 10 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Where it runs
- Supported platforms
- web,chrome_extensionchecked 20 Sep 2026
Alternatives to SnapCall
- 1
8x8 Meet
Free planAndroidiOSWebAPI8.2From $24 a month - 2
FreeConferenceCall.com
Free planAndroidiOSWebAPI8.2From $2 a month - 3
Microsoft Teams
Free planAndroidiOSWebLinux8.2Free plan - 4
VSee
Free planAndroidiOSWebAPI7.9From $29 a month - 5
TrueConf
Free planAndroidiOSWebAPI7.8From $10 a year - 6
Webex App
Free planAndroidiOSWebmacOS7.8Free plan