SmartConnect Hosted PBX
The facts below are what the maker publishes about SmartConnect Hosted PBX, checked and dated. Our editors have not written about it yet.
Plans and prices
From SmartConnect Hosted PBX's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essentials | $15 a month | Local & national calls 9c per call · Mobile calls 15c per min · per user per month ex GST |
| Unlimited | $30 a month | Local & national calls FREE · Mobile calls FREE · Unlimited 1300 calls · per user per month ex GST |
| Premium | $35 a month | Local & national calls FREE · Mobile calls FREE · Includes call queue, call recording, interactive menus, voicemail, call parking and line hunting · per user per month ex GST |
| UC Essentials | A$25 a month | Local & national calls 9c per call · Mobile calls 15c per min · Includes SmartConnect UC with Cisco Webex · per user per month ex GST |
| UC Unlimited | A$35 a month | Local & national calls FREE · Mobile calls FREE · Unlimited 1300 calls · per user per month ex GST |
| UC Premium | A$40 a month | Local & national calls FREE · Mobile calls FREE · Includes call queue, call recording, interactive menus, voicemail, call parking and line hunting · per user per month ex GST |
| Account setup | A$100, paid once | Setup cost per account · once-off; from $100 per account |
The facts
Each one read from SmartConnect Hosted PBX's own pages, with the date it was checked.
What it does
- Auto attendant
- Yeschecked 22 Sep 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Call handling
- Features include auto attendant, hunt groups, call forwarding, voicemail to email, IVR, call recording and advanced call queues.checked 12 Oct 2026
- Call routing
- advancedchecked 22 Sep 2026
- Compliance
- The company says Alltel is a Telecommunications Industry Ombudsman member and complies with the Telecommunications Consumer Protections framework.checked 12 Oct 2026
- Hardware support
- Hardware purchased from the vendor is pre-configured for its network, while it says it does not support hardware bought from other vendors.checked 12 Oct 2026
- Included number
- Each Hosted PBX account includes one direct in-dial (DID) number, with additional numbers available at a cost.checked 12 Oct 2026
- Included users
- 1checked 22 Sep 2026
- Intended customers
- The vendor describes its hosted PBX systems as suited to businesses from small businesses to large corporations.checked 12 Oct 2026
- Internal calls
- Calls between extensions on an account are free.checked 12 Oct 2026
- Number porting
- Existing numbers, including 1300 and 1800 numbers, can be transferred to the service; charges apply.checked 12 Oct 2026
- Setup and scaling
- The vendor says users can plug in IP phones without complex configuration and add or remove lines and features at any time.checked 12 Oct 2026
- Support fee
- For a reported issue found unrelated to its service, the vendor may charge $45 per 15 minutes or part thereof, with a 30-minute minimum ($90).checked 12 Oct 2026
- UC integrations
- The unified communications platform supports integration with Outlook, Dynamics and Salesforce.checked 12 Oct 2026
- Unified communications
- SmartConnect UC combines voice calls, video conferencing and instant messaging in a single platform, with collaboration features such as file transfers and screen sharing.checked 12 Oct 2026
- User portal
- The self-managed online portal lets customers monitor usage, generate reports and make account changes in real time.checked 12 Oct 2026
- What it does
- The cloud-hosted phone system connects business phones over the internet and provides traditional phone-system functions without expensive hardware.checked 12 Oct 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
- Softphone platforms
- Cisco Webex mobile apps are available for iOS and Android, and desktop apps for Mac, PC and Linux.checked 12 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
The company
- Headquarters
- Wheelers Hill, Victoria, Australiachecked 28 Sep 2026
Alternatives to SmartConnect Hosted PBX
- 1
Microsoft Teams
Free planAndroidiOSWebLinux9.0Free plan - 2
Nextiva
AndroidiOSWebAPI8.8From $15 a month - 3
VitalPBX
Free planAndroidiOSWebAPI8.8From $100 a month - 4
NFON Cloudya
AndroidiOSWebAPI8.6From €4.50 a month - 5
Ringover
AndroidiOSWebAPI8.6 - 6
OnSIP
Free planAndroidiOSWebmacOS8.6From $49.95 a month