Silverpeas

Overview

Silverpeas is an open-source enterprise collaboration platform for organizations that want an intranet alongside document, workflow, and project tools. It is most compelling for teams that can align deployment with their IT and identity systems; smaller groups seeking a turnkey, narrowly focused app may find its breadth and hosting choices excessive.

Key features

More than 25 applications give Silverpeas the scope of a shared organizational workspace. Document permissions, versioning, and full-text search help teams govern and retrieve shared files, while news, discussions, forums, and notifications cover internal communication. Forms and workflows extend process management to mobile, and project dashboards, milestones, task assignment, and resource sharing support coordinated work. This range can consolidate common intranet tasks, but it also asks organizations to manage a broader platform than a single-purpose tool.

Directory connections and information-system integrations can make business web applications available according to employee rights. Kerberos and SAMLv2 SSO are useful for organizations with established identity infrastructure. Silverpeas says its security policy is based on ISO 27001 and ISO 27002 and is integrated into its quality management system. Its hosted service uses Scaleway and OVH datacenters in France.

The native iOS and Android app includes offline mode, push alerts, and optional SSO, making mobile access more practical for employees away from a desktop. The platform also includes an employee directory, news publishing, page building, and audience targeting.

Pricing

The Free Offer costs nothing and provides a basic collaborative platform. It excludes additional modules, requires IT skills and customer-funded hosting, and limits support to a mailing list. It is a reasonable route for technically capable organizations willing to operate the service themselves, not a no-maintenance free cloud workspace.

The SaaS offer costs €2 a month, billed per user, with 500 MB per user and a 10 to 50 user maximum. That capacity and seat range make it a defined option for smaller groups, though the per-user storage cap matters for document-heavy teams. The Cloud offer starts at €2,000 a year, with price depending on the number of users. On-premise starts at €5,000 a year, also priced by user count; it suits organizations choosing their own deployment model and budget accordingly.

Support is priced per contact and billed HT. SILVER support costs from €3,500 (priced on request) and allows 1 authorized support contact. GOLD support is from €6,900 (priced on request), allows 3 contacts, and includes 2 platform updates per year. PLATINUM support costs from €11,500 (priced on request), allows 4 contacts, and includes 4 updates per year with look support. ENTERPRISE support costs from €20,700 (priced on request), allows 6 contacts, and includes 8 updates per year, full support for specifics, and an annual health check-up. Live email and phone support begins at GOLD, making it the more suitable tier for organizations that need direct assistance; lower-tier buyers rely on documentation, forums, FAQs, and bug tracking.

Platforms

Silverpeas supports web, self-hosted, API, Android, and iOS access. The native mobile apps add offline use and push alerts, while self-hosting gives technically staffed organizations deployment control at the cost of providing infrastructure and operational effort.

Who it's for

Silverpeas can suit organizations of different sizes, including communities, public bodies, hospitals, schools, associations, and industries. Its combination of access-controlled documents, internal communication, workflows, and project coordination is strongest where teams want one organizational workspace and can support its deployment or pay for hosting. Groups that need a simple hosted communications tool without platform administration should look elsewhere.

Pros and cons

• Pros: More than 25 applications span documents, communication, workflows, and projects, which can bring several intranet functions into one workspace.
• Pros: Directory integration and Kerberos or SAMLv2 SSO support fit organizations that need access tied to existing identity systems.
• Pros: Native mobile apps offer offline mode, push alerts, and optional SSO for employees working away from desktops.
• Cons: The free offer requires customer-provided hosting and IT skills, so it is not a ready-to-use hosted alternative.
• Cons: Free users lose additional modules and receive mailing-list support, limiting the offer for organizations needing broader functionality or direct help.
• Cons: The SaaS offer caps users at 10 to 50 and storage at 500 MB per user, which may constrain larger or document-heavy deployments.

Alternatives

For a wider set of intranet choices, browse Intranet Software. Choose Appspace Intranet if its free plan’s 2 Premium Users, 1 Appspace Device ID, 5GB storage, 5GB monthly bandwidth, and up to 2 Admins match a small deployment. Zoho Connect is a fit when a free plan capped at 5 users is enough. Consider HubEngage for its free Starter offer for up to 200 users, covering communications, social, recognitions, surveys, and instant messaging. Noodle offers a free plan for up to 5 users, with 5GB storage and unlimited sections. Choose Open Intranet when a GPL-2.0 community edition with all features, self-installation, self-hosting, and no user limits is the priority. MangoApps is another alternative. Talkspirit is another alternative. Blink is another alternative.

Verdict

Silverpeas is a strong candidate for organizations seeking a broad intranet workspace with document controls, mobile workflows, project tools, and identity integration. Its main advantage is that range; its main drawback is the technical and financial commitment behind deployment, hosting, and support. Choose it when your organization can operate or fund the platform, and look elsewhere for a lightweight, fully managed tool.