ShiftCare
ShiftCare provides software for in-home care agencies to manage scheduling, client information and care documentation.
What ShiftCare is
ShiftCare provides software for in-home care agencies to manage scheduling, client information and care documentation. Its scheduling tools cover recurring shifts, group rosters, staff availability and draft-and-publish workflows. Staff can view live job openings and apply, while agencies control which workers can see and apply for them. The caregiver app provides schedules, client details, care plans, notes, shift clock-in and clock-out, and GPS location verification; it is available for iOS and Android. Listed integrations include Xero, QuickBooks Online, ADP, Paychex and Viventium, which connect to customers’ own subscriptions. Every plan includes live chat support, onboarding, training and webinars. Plans require at least five staff, and each person with a login, including caregivers, counts as a user. The seven-day trial includes full access, needs no credit card and does not automatically start a paid plan when it ends. There is no free plan; pricing starts at $8/user/mo (annual).
Good
- Schedules support recurring shifts and group rosters.
- Agencies can control access to open shifts.
- Caregiver app includes care notes and shift clocking.
- Lists integrations with five accounting and payroll services.
- Seven-day full-access trial requires no credit card.
Watch out
- No free plan is available.
- Plans require at least five staff.
- Each person with a login counts as a user.
Who it suits
ShiftCare suits in-home care agencies coordinating staff schedules and care documentation. Its caregiver app may be useful for teams that need mobile access to client details, care plans and shift records.
Verdict
ShiftCare brings staff scheduling, caregiver mobile tools and care documentation together for in-home care agencies. Account for the five-staff minimum and user count when assessing the annual per-user price.
Plans and prices
From ShiftCare's own pricing page, checked 4 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Premium | $20 a year | Minimum 5 staff · 73 features · $20 per user, per month · billed annually; $25 per user, per month billed monthly |
| Basic | $96 a year | Minimum 5 staff · 40 features · $96.00 per user per year (= $8.00 per user/month, billed annually) |
| Professional | $156 a year | Minimum 5 staff · 51 features · $156.00 per user per year (= $13.00 per user/month, billed annually) |
| Enterprise | Priced on request | For national providers and franchise groups · From 250 staff |
The facts
Each one read from ShiftCare's own pages, with the date it was checked.
Where it runs
- Caregiver app
- The caregiver app provides schedules, client details, care plans, care notes, shift clock-in and clock-out, and GPS location verification.checked 4 Oct 2001
- Mobile platforms
- The caregiver app is available through the Apple App Store and Google Play.checked 4 Oct 2001
What it does
- Enterprise capabilities
- Enterprise includes SSO, an open API, multi-entity governance, custom implementation, 24/7 support, and a dedicated customer success manager.checked 4 Oct 2001
- Integrations
- The pricing page lists Xero, QuickBooks Online, ADP, Paychex, and Viventium integrations, which connect to the customer's own subscriptions.checked 4 Oct 2001
- Open shifts
- Staff can view live job openings and apply, and agencies can configure which staff are eligible to see and apply for shifts.checked 4 Oct 2001
- Purpose
- ShiftCare provides software for in-home care agencies to manage scheduling, client management, and care documentation.checked 4 Oct 2001
- Scheduling
- The scheduling tool supports recurring shifts, group rosters, staff availability, and draft-and-publish scheduling.checked 4 Oct 2001
- Security
- ShiftCare says sensitive information is securely stored and describes its caregiver app as HIPAA compliant.checked 4 Oct 2001
- Support
- The pricing page says every plan includes live chat support, onboarding, training, and webinars.checked 4 Oct 2001
The company
- Founded
- 2015checked 28 Sep 2001
Money
- Plan limits
- All plans require at least five staff, and each person with a login—including caregivers—counts as a user.checked 4 Oct 2001
- Trial
- The seven-day trial includes full access, requires no credit card, and does not automatically start a paid plan when it ends.checked 4 Oct 2001
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