SharpKeeper
SharpKeeper is a cloud service for organizing facility work requests, routing them to teams, and confirming resolution.
What SharpKeeper is
SharpKeeper is a cloud service for organizing facility work requests, routing them to teams, and confirming resolution. Requests can arrive by text, email, QR code, or web form without requester login. If a reporter says an issue remains unresolved, the same request reopens with its history intact. Workflows include notifications, team and multi-assignee handling, and multiple locations per request. APPA-based cleaning inspections provide area-specific cards, custom criteria, photos, and notes. Plans include analytics and reporting with CSV and PDF downloads, while Plus adds unlimited preventive-maintenance scheduling and tracking. A mobile-friendly staff app works with the web platform. SharpKeeper lists support for schools, campuses, local government, property teams, churches, healthcare, and hospitality. Standard costs $159 a month, billed $159 / month; Plus costs $199 a month, billed $199 / month. There is no free plan. The maker says guided setup can bring a focused rollout online in 1–2 weeks and lists email support.
Good
- Text, email, QR, and web intake
- Requests reopen with full history
- APPA-based cleaning inspections
- CSV and PDF reporting
- Preventive maintenance in Plus
Watch out
- No free plan
- Standard costs $159 a month
- High-volume texting may need a custom plan
- Priority levels are basic
Who it suits
It is aimed at facilities teams in settings such as schools, healthcare, hospitality, campuses, and property operations. It may fit organizations needing varied request intake, mobile staff access, inspections, and recurring maintenance.
Verdict
SharpKeeper combines multi-channel requests, routing, confirmation, inspections, reporting, and preventive maintenance. Compare its monthly plans and texting terms with your facility workflow and expected volume.
Plans and prices
From SharpKeeper's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard | $159 a month | Unlimited work requests · Unlimited requesters · Text, email, QR, and website intake · Reporting and CSV exports · $159 / month |
| Plus | $199 a month | Everything in Standard · Preventive maintenance schedules · Recurring PM work orders · PM checklists and templates · $199 / month |
| Standard | $1,622 a year | Same Standard features · 15% annual savings · $1,622 / year |
| Plus | $2,030 a year | Everything in Plus · 15% annual savings · $2,030 / year |
The facts
Each one read from SharpKeeper's own pages, with the date it was checked.
What it does
- Cleaning inspections
- SharpKeeper supports APPA-based cleaning inspections with area-specific cards, custom criteria, photos, and notes.checked 8 Oct 2026
- Integrations
- The pages reviewed describe text, email, QR, and website intake but do not name third-party product integrations.checked 8 Oct 2026
- Intended customers
- SharpKeeper says it is designed for facilities including schools, campuses, local government, property teams, churches, healthcare, and hospitality.checked 8 Oct 2026
- Preventive maintenance
- Plus includes unlimited preventive maintenance scheduling and tracking.checked 8 Oct 2026
- Privacy
- SharpKeeper says it does not sell personal information and may share it with service providers as needed to operate the service.checked 8 Oct 2026
- Purpose
- SharpKeeper organizes facility work requests, routes them to teams, and lets reporters confirm resolution.checked 8 Oct 2026
- Reporting
- Plans include analytics and reporting, with CSV and PDF downloads.checked 8 Oct 2026
- Request intake
- Requests can arrive by text, email, QR code, or web form without requiring requester login.checked 8 Oct 2026
- Resolution verification
- If a reporter says an issue is not fixed, the same request reopens with its history intact.checked 8 Oct 2026
- Security
- SharpKeeper says it uses reasonable technical and organizational measures, including encrypted connections in transit, and restricts access to authorized users and service providers.checked 8 Oct 2026
- Setup and support
- The site says a focused rollout can be up and running in 1–2 weeks with guided setup, and lists support by email.checked 8 Oct 2026
- Texting limit
- SMS usage is included for normal facilities use, while high-volume texting may require a custom plan.checked 8 Oct 2026
- Workflow
- The product includes routing, notifications, team and multi-assignee handling, and support for multiple locations per request.checked 8 Oct 2026
Where it runs
- Staff app
- The pricing page describes a mobile-friendly staff app; SharpKeeper's privacy policy refers to mobile apps as well as web apps.checked 8 Oct 2026
Alternatives to SharpKeeper
- 1
MaintainX
Free planAndroidiOSWebAPI8.3From $20 a month - 2
Fiix
Free planAndroidiOSWebAPI8.2From $45 a month - 3
openMAINT
Free planOpen sourceAndroidiOSWebAPI8.1Free plan - 4
FacilitatorIQ
Free planAndroidiOSWeb7.9From $99 a month - 5
MicroMain Maintenance
AndroidiOSWebAPI7.9From $45 a year - 6
Atlas CMMS
Free planAndroidiOSWebAPI7.5From $10 a month