SecureVideo
SecureVideo is a cloud-based, HIPAA-compliant telehealth video conferencing platform for healthcare providers and patients.
What SecureVideo is
SecureVideo is a cloud-based, HIPAA-compliant telehealth video conferencing platform for healthcare providers and patients. Sessions can run through Zoom, SecureVideo’s One-Click engine, or a hybrid setup, with the option to switch engines when technical problems arise. Providers can accept online appointment requests, collect RSVPs, and send customizable email or text reminders. Secure clinical chat handles messages and file transfers, keeping messages available for up to 24 hours after a session. Zoom group sessions support up to 300 participants. A documented RESTful API connects with EHR, EMR, and practice management systems, while schedules can sync with Google Calendar or Microsoft Outlook. SecureVideo says protected health information is encrypted in transit and at rest, provides a Business Associate Agreement, and has HITRUST r2 certification. Cloud recording is a premium feature. Interpretation covers 240 spoken languages and dialects, including American Sign Language. Plans include a 14-day trial, Essential/Value at $25 a month, and Unlimited at $50 a month.
Good
- Zoom, One-Click, or hybrid video sessions
- Group sessions support up to 300 participants
- RESTful API supports EHR and EMR integrations
- Interpretation covers 240 languages and dialects
- 24/7 phone support is advertised
Watch out
- No free plan is available
- Cloud recording is a premium feature
- Self-hosting is not available
Who it suits
It suits solo practitioners, behavioral-health providers, medical practices, and health systems that need telehealth software. It also fits organizations integrating video visits with existing clinical systems.
Verdict
SecureVideo combines telehealth sessions, scheduling, clinical chat, integrations, and multilingual interpretation. Its paid plans and healthcare-focused security features make it suited to professional provider organizations.
Plans and prices
From SecureVideo's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| FREE 14-DAY TRIAL | Free | 14 days · unlimited on-demand or scheduled sessions · dual video engines · group sessions · reminders · 24/7 support |
| ESSENTIAL/VALUE | $25 a month | 8 sessions · additional sessions $5 each · secure video, scheduling, document sharing, and EHR integrations |
| UNLIMITED | $50 a month | Unlimited sessions · customizable branding · masked calling up to 300 minutes · virtual clinic up to 3 providers · customizable e-documents |
| ENTERPRISE | Priced on request | Includes Unlimited features · dedicated account management · custom configuration report · administrator orientation and user training · API access · Annual commitment available; volume discounts may apply |
The facts
Each one read from SecureVideo's own pages, with the date it was checked.
What it does
- Clinical tools
- Clinical chat supports secure messages and file transfer, and messages remain accessible for up to 24 hours after a session ends.checked 3 Oct 2026
- Group sessions
- Zoom group sessions can include up to 300 participants.checked 3 Oct 2026
- Integrations
- Its documented RESTful API supports integration with EHR, EMR, and practice management systems; the security page also says schedules can sync with Google Calendar or Microsoft Outlook.checked 3 Oct 2026
- Interpretation
- Its interpretation service offers live interpretation in 240 spoken languages and dialects, including American Sign Language.checked 3 Oct 2026
- Product
- SecureVideo is a cloud-based, HIPAA-compliant telehealth video conferencing platform for connecting healthcare providers with patients.checked 3 Oct 2026
- Recording
- Cloud recording is a premium feature with managed access, configurable retention, and audited actions on recordings.checked 3 Oct 2026
- Scheduling
- The platform supports online patient appointment requests, RSVP, and customizable email or text reminders.checked 3 Oct 2026
- Security
- SecureVideo says it provides a Business Associate Agreement and encrypts protected health information at rest and in transit.checked 3 Oct 2026
- Security certification
- The company says it has earned HITRUST r2 certification and lists intrusion prevention and detection, system auditing, and multifactor authentication among its security measures.checked 3 Oct 2026
- Support
- SecureVideo advertises 24/7 technical support by phone for providers and participants, with live chat and email also available.checked 3 Oct 2026
- Video options
- Sessions can use Zoom, One-Click, or a hybrid of both, with the ability to switch engines if technical issues arise.checked 3 Oct 2026
- Who it serves
- The company describes the platform as serving solo practitioners through large hospital systems and lists behavioral health, medical practices, and health systems among its target users.checked 3 Oct 2026
The company
- Company history
- SecureVideo says it began in 2012 and was acquired by Dura Software in 2021.checked 3 Oct 2026
- Founded
- 2012checked 28 Sep 2026
- Headquarters
- San Antonio, Texas, United Stateschecked 28 Sep 2026
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