SearchUnify Virtual Assistant
The facts below are what the maker publishes about SearchUnify Virtual Assistant, checked and dated. Our editors have not written about it yet.
Plans and prices
From SearchUnify Virtual Assistant's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom pricing | Priced on request | Pricing depends on specific needs; contact SearchUnify for details. |
The facts
Each one read from SearchUnify Virtual Assistant's own pages, with the date it was checked.
What it does
- Access controls
- Role-based access controls tailor responses to user roles and permissions.checked 12 Oct 2026
- Agent handoff
- It can hand conversations to live agents with conversation context transferred.checked 12 Oct 2026
- AI bot generation
- Yeschecked 22 Sep 2026
- Case management
- Users can create, track, update, and manage support cases within the conversation experience.checked 12 Oct 2026
- Citations
- Responses can include linked knowledge sources as references.checked 12 Oct 2026
- Conversations
- It supports contextual, intent-aware, multi-turn conversations using NLP and generative AI.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 22 Sep 2026
- Grounded answers
- SUVA uses a Federated Retrieval Augmented Generation approach to ground responses in enterprise knowledge.checked 12 Oct 2026
- Human handoff
- Yeschecked 22 Sep 2026
- Intended users
- The maker presents SUVA for customer self-service and employee IT and HR support.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 22 Sep 2026
- Languages and media
- SUVA supports multilingual interactions and image uploads; its product FAQ also describes speech-to-text and text-to-speech capabilities.checked 12 Oct 2026
- LLM integrations
- The product FAQ says SUVA supports public, partner-provisioned, and in-house inference models, naming OpenAI, Hugging Face, Claude, and Azure among examples.checked 12 Oct 2026
- Pricing limit
- The maker does not publish a SUVA price on the pages reviewed and directs prospective customers to contact sales for pricing details.checked 12 Oct 2026
- Purpose
- SearchUnify Virtual Assistant (SUVA) provides autonomous, personalized support for customer and employee queries.checked 12 Oct 2026
- Security
- SearchUnify says its governance framework includes policy controls, access controls, real-time guardrails, and audit infrastructure; its governance page lists SOC 2 Type II and ISO certifications.checked 12 Oct 2026
- Support
- SearchUnify's FAQ offers a 7-day free trial with two content sources and free email support with a 24-hour turnaround; it also mentions premium support packages.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 22 Sep 2026
The company
- Founded
- 2016checked 28 Sep 2026
- Headquarters
- Mountain View, California, USAchecked 28 Sep 2026
Where it runs
- Supported platforms
- The maker describes SUVA as a cloud-based AI-powered chatbot for customer support and HR support.checked 12 Oct 2026
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