Rosemark System
Rosemark System is home care management software for agencies coordinating caregiver schedules, care delivery, and business operations.
What Rosemark System is
Rosemark System is home care management software for agencies coordinating caregiver schedules, care delivery, and business operations. Scheduling supports recurring patterns, color-coded action tags, real-time collaboration, and caregiver-client matching by availability, skills, and authorization. Its Caregiver App gives staff access to schedules, care notes, shift offers, task recording, GPS-enabled clock-ins and outs, and no-show alerts. The system supports EVV integrations with Sandata, HHAeXchange, Netsmart, and other state-approved aggregators. Billing options include electronic Medicaid billing, workflows for VA, long-term care insurance, and workers’ compensation, and two-way QuickBooks integration for billing and payroll. Payroll data can be exported for Paychex, ADP, Viventium, and other providers. Rosemark describes security measures including dedicated servers, encryption, replicated backups, and third-party security services, and states that it is HIPAA compliant. Starter is aimed at small and new agencies, especially private-pay businesses transitioning from paper or spreadsheets; it excludes Medicaid integrations. Starter is $49 a month billed monthly, or $240.00 USD per 6-month plan.
Good
- Matches caregivers by availability, skills, and authorization.
- Caregiver App includes GPS-enabled clock-ins and no-show alerts.
- Supports electronic Medicaid billing and multiple payer workflows.
- Two-way QuickBooks integration supports billing and payroll.
- Phone and email support is listed as available 24/7.
Watch out
- Starter does not include Medicaid integrations.
- Starter training is self-guided unless sessions are added.
- Starter costs $49 a month on monthly billing.
Who it suits
Rosemark suits small and new home care agencies, particularly private-pay teams moving from paper files or spreadsheets. Agencies needing Medicaid integrations should consider Standard or Enterprise rather than Starter.
Verdict
Rosemark brings caregiver coordination, documentation, EVV, billing, and payroll workflows together for home care agencies. Its Starter plan is oriented toward smaller private-pay agencies, but Medicaid integrations require an upgrade.
Plans and prices
From Rosemark System's own pricing page, checked 5 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Rosemark Starter Month-to-Month | $49 a month | For small home care agencies · private-pay business · no long-term contract · Medicaid integrations not included · Billed monthly |
| Rosemark Starter 6-Month Plan | $240, paid once | For small home care agencies · private-pay business · Medicaid integrations not included · 6-month plan; page says “Save 19%” |
| Rosemark Enterprise | Priced on request | Enterprise features shown on pricing page · $250 required, non-refundable setup and onboarding; subscription not included · Contact Rosemark for pricing |
| Rosemark Standard | Priced on request | Standard features shown on pricing page · $250 required, non-refundable setup and onboarding; subscription not included · Contact Rosemark for pricing |
The facts
Each one read from Rosemark System's own pages, with the date it was checked.
Money
- Billing and payroll
- The system offers two-way QuickBooks integration for billing and payroll, electronic Medicaid billing, and VA, long-term care insurance, and workers’ compensation billing workflows.checked 5 Oct 2001
What it does
- Care delivery
- Scheduling includes recurring patterns, color-coded action tags, real-time collaboration, and caregiver-client matching by availability, skills, and authorization.checked 5 Oct 2001
- Compliance
- Rosemark states that it is HIPAA compliant and that its EVV supports compliance with the 21st Century Cures Act in many states.checked 5 Oct 2001
- EVV integrations
- Rosemark says its EVV integrates with Sandata, HHAeXchange, Netsmart, and other state-approved aggregators.checked 5 Oct 2001
- Onboarding
- Starter includes self-guided training, with options for one training session for + $50 or five sessions for + $200.checked 5 Oct 2001
- Payroll exports
- Rosemark says payroll data can be exported for Paychex, ADP, Viventium, and other providers.checked 5 Oct 2001
- Purpose
- Rosemark is home care management software for agencies, supporting caregiver scheduling, operations, payors, outcomes, and data.checked 5 Oct 2001
- Security
- Rosemark describes dedicated servers, SSH password protection, SSL RSA encryption, routine replicated backups, and third-party network and cyber security services.checked 5 Oct 2001
- Starter audience
- The Starter package is aimed at small, startup, and new agencies, especially private-pay agencies moving from paper files or spreadsheets.checked 5 Oct 2001
- Starter limitation
- Rosemark Starter does not include Medicaid integrations; the page says agencies can upgrade to Standard or Enterprise for Medicaid integrations.checked 5 Oct 2001
- Support
- Rosemark describes phone and email technical support with 24/7 availability and a dedicated customer service representative.checked 5 Oct 2001
Where it runs
- Caregiver app
- The Caregiver App supports schedules, client care notes, shift offers, task recording, GPS-enabled clock-ins and outs, and no-show alerts.checked 5 Oct 2001
The company
- Founded
- 2002checked 28 Sep 2001
- Headquarters
- Ann Arbor, Michigan, United Stateschecked 28 Sep 2001
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