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ReviewsGauge

ReviewsGauge is reputation-management software for local service businesses that collects, monitors and displays customer reviews.

Place
#17 of 164
Score
7.9
ReviewsGauge's website

What ReviewsGauge is

ReviewsGauge is reputation-management software for local service businesses that collects, monitors and displays customer reviews. Businesses can request reviews by email, SMS, QR code or NFC tap, then follow reviews from more than 60 sources through one dashboard on paid plans. The free plan collects Google reviews for one business and requires no card. Review requests, source limits, user counts and location coverage vary by plan; for example, Starter includes one location, up to three sources and two users. AI can draft replies for users to edit and approve, while Enterprise adds auto-response. Reviews can also be displayed through website widgets, and reports can be scheduled by email or exported as PDF, Excel or CSV. ReviewsGauge says it does not create, buy, hide, filter or gate genuine reviews. It targets businesses including dental, medical, legal, hospitality, restaurant, med spa and local service providers.

Good

  • Free plan covers one business's Google reviews.
  • Requests can go by email, SMS, QR or NFC.
  • Paid plans connect more than 60 review sources.
  • Reports export as PDF, Excel or CSV.
  • AI drafts replies for users to review.

Watch out

  • Free plan is limited to Google reviews for one business.
  • Starter is limited to one location and two users.
  • Auto-response is reserved for Enterprise.
  • No native app download is needed for QR workflow.

Who it suits

ReviewsGauge suits local service businesses that want to collect and monitor reviews across channels, manage replies and display reviews on their websites. Its plan options include single-location and multi-location use.

Verdict

ReviewsGauge combines review collection, monitoring, response drafting and website display in one service. Check the plan's location, source and user limits against your needs before choosing.

Plans and prices

From ReviewsGauge's own pricing page, checked 28 Sep 2026.

All about pricing
PlanPriceWhat it gives you
FreeFreeFree forever for Google reviews for 1 business; no card required. · Collect Google reviews · 1 business · Basic dashboard
Starter$49 a monthSingle location; 250 emails and 50 SMS per month; 3 widgets; up to 3 sources; 2 users; 14-day trial. · 250 emails · 50 SMS / mo · 3 website widgets · QR codes · Up to 3 review sources · 2 users · $490 billed yearly
Professional$149 a monthGrowing and multi-location; 1,000 emails and 200 SMS per month; 3 locations; 10 widgets; 14-day trial. · 1,000 emails · 200 SMS / mo · AI responses · 3 locations · 10 widgets · Custom CSS · review analytics · $1,490 billed yearly
Enterprise$399 a monthHigh-volume brands; 5,000 emails and 1,000 SMS per month; auto-respond; WhatsApp; sentiment; 10 locations; unlimited widgets; 14-day trial. · 5,000 emails · 1,000 SMS / mo · Auto-respond · WhatsApp · sentiment · 10 locations · unlimited widgets · $3,990 billed yearly

The facts

Each one read from ReviewsGauge's own pages, with the date it was checked.

What it does

AI response assistance
Yeschecked 22 Sep 2026
AI response feature
AI drafts professional replies that users can edit and approve before posting.checked 28 Sep 2026
AI responses
ReviewsGauge drafts on-brand AI replies, can auto-post on Google and Facebook, and requires approval for the remaining responses.checked 28 Sep 2026
Automation integrations
Automation integrations include Zapier, Make, Pabbly Connect, n8n, Google Sheets, Google Calendar and Stripe; Pabbly Subscriptions is marked coming soon.checked 28 Sep 2026
Compliance positioning
It offers HIPAA-safe reply drafting and says the comparison is FTC-safe.checked 28 Sep 2026
Enterprise auto-response
Auto-respond is available on the Enterprise plan.checked 28 Sep 2026
Healthcare limitation
The terms say ReviewsGauge is not a healthcare-compliance service, does not act as a HIPAA business associate, does not enter Business Associate Agreements and is not intended to receive protected health information.checked 28 Sep 2026
Industries supported
The site states that 16 industries are supported.checked 28 Sep 2026
Location limit
1checked 22 Sep 2026
Monitoring alerts
Yeschecked 22 Sep 2026
Multi-location management
The platform supports managing reviews across branches from one dashboard.checked 28 Sep 2026
No native download
The QR-code workflow states that there is no app to download.checked 28 Sep 2026
Paid from
49checked 22 Sep 2026
Pricing currency
Prices are listed in USD.checked 28 Sep 2026
Privacy and access controls
The privacy policy says processing is subject to GDPR and Thailand’s PDPA, and employee access to customer data is need-to-know, logged and audited.checked 28 Sep 2026
Purpose
ReviewsGauge is reputation-management software for local service businesses that collects, manages and showcases genuine customer reviews.checked 28 Sep 2026
Reporting
Reports can be scheduled by email and exported in PDF, Excel or CSV formats.checked 28 Sep 2026

Money

Annual billing savings
Yearly billing gives two months free versus monthly pricing on paid plans.checked 28 Sep 2026
Free plan
Yeschecked 22 Sep 2026
Free-plan scope
The free plan is limited to collecting Google reviews for one business and includes no card requirement.checked 28 Sep 2026
Free tier limit
The free plan collects Google reviews for one business.checked 28 Sep 2026
Paid plan trial
Every paid plan includes a 14-day free trial.checked 28 Sep 2026
Paid-plan trial
Every paid plan includes a 14-day free trial, and the terms say the trial does not automatically become paid or charge the customer.checked 28 Sep 2026
Plan changes
Customers can upgrade or downgrade anytime as the business grows.checked 28 Sep 2026

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