Reviewly AI
Reviewly AI is web software for managing Google Business Profile reviews.
What Reviewly AI is
Reviewly AI is web software for managing Google Business Profile reviews. It sends feedback and review requests by SMS and provides a Twilio number with each account. Its AI drafts personalized review text and suggested responses using review keywords, ratings, and sentiment. Business owners can receive monitoring alerts and reply to Google through a text conversation without signing in. Reviewly is limited to Google and does not monitor or generate reviews on other platforms. The service is intended for single-location businesses, agencies managing clients, and businesses with multiple locations. Plans include knowledge-base and email support, scheduled Zoom support, and priority support queueing. The Single Location plan costs $99 a month for one location and 500 feedback requests monthly. Premium Location costs $139 a month for 3,000 requests, advanced AI, and a monthly report. A 14-day trial provides full access, after which access ends without subscription activation.
Good
- SMS feedback and review requests
- AI drafts reviews and suggested responses
- Text-based alerts and Google replies
- 14-day full-access trial
- Monitoring alerts included
Watch out
- Only Google reviews are supported
- No free plan
- Single Location covers one location
- No refunds are offered
Who it suits
It suits single-location businesses, agencies handling clients, and organizations with multiple locations that manage Google reviews. It is web-based and supports SMS request and reply workflows.
Verdict
Reviewly AI combines SMS requests, review monitoring, and AI-assisted replies for Google Business Profile. Its Google-only coverage and paid plans should be checked against your review channels and budget.
Plans and prices
From Reviewly AI's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Single Location | $99 a month | 500 feedback requests per month · single business location · $99 / Month |
| Premium Location | $139 a month | 3,000 feedback requests per month · advanced AI · monthly review report · $139/ Month |
| Single Location | $999 a year | 500 feedback requests per month · single business location · $999 / Year |
| Premium Location | $1,329 a year | 3,000 feedback requests per month · advanced AI · monthly review report · $1,329 / Year |
| Enterprise | Priced on request | Custom package · advanced AI · monthly review report · customizable location/group access · Personalized Plans |
The facts
Each one read from Reviewly AI's own pages, with the date it was checked.
What it does
- AI drafts
- Its AI can draft personalized customer reviews and suggested responses using review keywords, rating, and sentiment.checked 7 Oct 2026
- AI response assistance
- Yeschecked 21 Sep 2026
- HIPAA
- Reviewly says it does not process or store protected health information and that HIPAA regulations therefore do not directly apply to its platform.checked 7 Oct 2026
- Integrations
- The integrations page lists GoHighLevel, HubSpot, Stripe, and Jobber, and labels Zapier, QuickBooks, Square, FollowUpBoss, and Keap as coming soon.checked 7 Oct 2026
- Intended users
- Reviewly describes its audience as single-location businesses, agencies managing clients, and businesses with multiple locations.checked 7 Oct 2026
- Location limit
- 1checked 21 Sep 2026
- Monitoring alerts
- Yeschecked 21 Sep 2026
- Paid from
- 99checked 21 Sep 2026
- Refunds
- The pricing page says it does not offer refunds; cancelling before renewal preserves account access through the subscription period.checked 7 Oct 2026
- Reply by text
- Business owners can receive review alerts and post a response to Google from a text conversation without logging in.checked 7 Oct 2026
- Request channels
- smschecked 21 Sep 2026
- Review sources
- Google Business Profilechecked 21 Sep 2026
- Security
- The HIPAA page says data is protected with TLS/HTTPS in transit, encryption at rest for sensitive information, role-based access controls, and monitored cloud infrastructure.checked 7 Oct 2026
- SMS review requests
- The service sends customer feedback and review requests by SMS and provides a Twilio number with an account.checked 7 Oct 2026
- Support
- Plans list knowledge base and email support, scheduled Zoom support, and priority support queueing.checked 7 Oct 2026
- What it does
- Reviewly is review management software focused on generating and managing Google reviews.checked 7 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Trial
- The pricing page offers a 14-day free trial with full platform access and says access ends after the trial unless a subscription is activated.checked 7 Oct 2026
Where it runs
- Review platform limit
- The pricing page says Reviewly does not monitor or generate reviews outside Google.checked 7 Oct 2026
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